TwinStar Credit Union Olympia

"Too many calls to get simple information on wiring money to pay off my loan."

"After nearly a decade of doing business with twinstar, I closed all my personal and business accounts yesterday. They cancelled a 20k line of credit I paid off then sent a letter today indicating it was an error. There are too many gotcha moments over the years to describe but I am not impressed..."

"Twinstar is a mickey mouse operation. They randomly turn your card completely off without notification on weekends for "fraud alerts" that are already verified as authorized transactions. This happens about every 6 months. Extremely annoying. After being a customer here for about 7 years I recommend you use a different bank if you care about being able to use your card when you travel."

"I would like to thank Ashley in Loan Support Services at Twin Star Credit Union for all her help. In this day and age it is difficult to find someone as effective and efficient that actually goes the extra mile to make things happen. In my opinion Ashley and her team are Shining Stars at Twin Star CU. I hope management recognizes what a valuable asset she is, and how well she reflects on the reputation of Twin Star CU. Needless to say I’m totally impressed."

"I have been a member since 2010. Banking is easier at Twin Star with a personal touch. Staff are professional and friendly. I have never been disappointed by my banking experiences at Twin Star fro securing loans to depositing checks."