Bartell Drugs 419 Northeast 71st Street, Seattle, WA 98115

"The pharmacy staff is friendly and quick. I've usually only had to wait behind one person max whether I come at 2 pm or 6:30 pm. The store shelves have always been stocked when I've been by. I also haven't had issues with getting through on the phones now that the dust has settled from the other closures. Anyway, it seems like they've fixed the issues mentioned in the previous reviews. The neighborhood could really use a pharmacy so I'm really hopeful this one will stick around! :)"

"Go out of your way to find a different pharmacy. I have called every day, several times a day for over a week trying to get ahold of them. They don't answer. I've waited on hold for over 25 minutes and no one ever answered. I finally decided to call the regular part of the store and they took my name and number and the pharmacy called me back the next day. I gave them my information to transfer a prescription and I go in two days later after not hearing whether or not my prescription had been filled. Apparently he never wrote down my information and never called the pharmacy. So when I went in on Friday to find out the status, they had me re-give them all the information. I came in the next day to ask and apparently they couldn't get ahold of anyone. I think what happened is, they called after the pharmacy was already closed (there's a 3 hour time difference) and they didn't try again. Easily one of the worst pharmacies I've ever experienced."

"Trying to get a hold of someone at the pharmacy to call in urgent prescriptions for patients in impossible. Working in the medical field we understand that times are crazy busy, however, I had called in and left a message for a patient's prescrptions to be picked up because he needed to take them 2 days prior to his dental surgery, the patient said that they had no record of my calling them in. That is extremely frustrating when we keep records of everything at our office. I had specifially asked the patient to follow up as well. But when no one can get in touch with anyone to speak with at the pharmacy, it makes things terribly frustrating for patients and medical/dental offices alike when they need to speak to a pharmacist or pharmacy staff. Times are tough, but let's do better for our patients."

"They really try hard here. Hours have varied for staffing reasons it seems, but recently they've been open full hours normally. They have seemed hyper-aware of shoplifter prevention, I try not to take it personally but it can be a bit irritating. Just FYI, if they ask to help you find things like 3 times in under a minute, it's not you. Thanks for your service."

"I had my doctor send all of my prescriptions to this location after the Bartells in Lower Queen Anne closed. I have tried to call the pharmacy so many times and I can not get a person on the phone. It does not give me the option to leave a voicemail...I just sit on the phone in an endless loop. It's extremely frustrating. I have no idea how to check the status of my prescriptions (that should be ready). I don't live close either, so just coming down isn't an option. I use the online portal to refill and then can't get my medications filled? It's confusing and really an inconvenience. I am sad that I have to figure out yet another pharmacy to sent my medications to."