CVS Pharmacy,

302 NE Northgate Way, Seattle, WA 98125, United States

"Absolutely unprofessional. One of the male pharmacists berated me over the phone before hanging up on me. Days after not being notified that my prescription was ready, I took a wild guess and drove up there to check in person. Only THEN do they tell me suddenly they don’t take my insurance - new information. I am now several days without my medication. Absolute worst customer experience I’ve ever had with a pharmacy. It is no mystery why they are rated so poorly on here."

"They “filled” my ondanseron (zofran) but when I opened the bag it was empty and they won’t answer the phone. I paid for the medication I should get it. I shouldn’t have to suffer from nausea for them being incapable of them even actually filling a prescription. I want a refund or give me my zofran. I might throw up on your counter but that’s on yall for giving me an empty bag. They don’t know how to literally follow the doctors orders which is their only job. O/10 if I had choice I wouldn’t go to especially this CVS."

"The bad score of this pharmacy is actually accurate. Definitely avoid if you can. You may think it's convenient to have here if you go to Target regularly, but they will never answer their phones even though they make you go through a ridiculously long automated system first. Then, they'll randomly put back prescriptions without letting you know so when you go to pick up your other prescriptions, there is one missing and they can't fill it because they say they are understaffed or super busy (even though there is literally no one line). Lastly, I've only met one 'nice' tech. Every other tech just makes you feel like you are wasting their time and don't actually care about helping people."

"Good luck navigating the phone system to get a real person. Why bother even offering a phone number??? All these pharmacies run the same way though."

"Due to an insurance plan change, this CVS became my new pharmacy about five months ago. Every single one of my interactions with them has been efficient, professional and friendly. They are super accommodating if I have a coupon for a better price. When I go in to pick up my prescriptions I am constantly amazed at how expertly they are juggling phone calls, customers, and the actual prescription filling. Interacting between the CVS app and the pharmacy is seamless and easy. I would give them ten stars if I could. Great job, guys, THIS is how it’s done."