24 Hour Fitness 1541 Northeast 181st Avenue, Portland, OR 97230

"I like this club! They have everything you need. You have your thieves, just like eeeeeevery other club, that take small things like cylindrical foam pads that go over the barbell, and the collars that you clam on each side of the barbell, sure. Every club has those people (like I mentioned). It's not the clubs fault. The staff is great! They're friendly, attentive, and helpful. I've spoken with Gratian, the sales manager, a few times. He's awesome! His heart is clearly in the right place, and he clearly likes his job/career. He's helpful, he's given me advice, and he's attentive, even helping out at the front desk, speaking to and welcoming customers as they come and go. I like his vibes alot. He's also pretty funny and engages with me when I joke around. I recommend attending the Gresham 24 hour fitness for these reasons and more."

"This place just gets worse and worse. It is filthy, locker rooms are disgusting and the equipment is not maintained. The hot tub is rarely working and when it is, is often yellow. When a piece of equipment breaks, it is often down for months, the water bottle filler has been down for over 6 months. Today there was no hot water. I could go on and on, but I think you get the point. I’ve gotten an annual membership for the last two years and have seen steady decline. I will not be renewing and absolutely do not recommend."

"Filthy and neglected has been my experience in the last 12 months. Straight down hill since day 1. There hasn't been a manager for months, zero cleaning service, and this place is totally abandoned by any corporate oversight. These pictures are from today, just a small example of the daily filth we work out with. You can see the grime all over the floor around the machines, literally a years worth of filth on every machine. The dumbbell rack area smells like rotten meat, trash all over the floor daily, gum stuck to the machines, etc etc A lot of us members have been taking pictures for months and we all joke about how the health department would probably shut this place down if they ever did a swab literally anywhere. Anywhoo, I've gone a year without saying anything and now I'm just tired of it. Good luck to the new manager they have on-boarding right now, dude, you got work to do."

"I’ve been here to use the in-gym treadmills before and was ok with that portion. I’ve been using the Hollywood location to take up swimming with a friend. I thought would try some swimming today… I didn’t get a chance… The hot tub is broken. Which was a bummer. I usually stretch in the hot tub after my work out. The pool was full… all three lanes has 2 people. The showers were freezing. 2 of the women’s showers will not shut off all the way and are continually dripping. Not light drips either. And I believe that’s why the pool was warmer than the showers. So, I didn’t even get a hot shower at my visit today… I’m going home to do my workout there instead. And will continue to use the Hollywood location in future. I am equal distance from each. But it’s been more constantly functional. I don’t want to get to the gym and get into my swimsuit only to find out the hot tub is down. Wish it would have been posted at the front desk before I got a locker and undressed."

"This is a bittersweet moment as I've been a member at 24 Hour Fitness for 15 years since 2008 and have always loved the ability to hit the gym when it's convenient with my schedule at the multiple locations in the area. But todays the day where I say goodbye to 24 Hour Fitness for now because of a multitude of issues that have left me desiring more as a member. This location is a newer 24 Hour Fitness and it proved to be a welcome addition with clean new equipment and a great atmosphere when it first opened. But since the pandemic, bankruptcy filing, and restructuring subsequently after... It's been all downhill from there. Some examples that have made the cost cutting measures apparent include the reduction in operating hours... this started during the pandemic and I get the need for the reduction in operating hours because of cleaning and whatnot but most locations have still continued to operate with limited hours outside of the advertised name of "24 Hour Fitness" The second example is the downhill spiral of the cleanliness of this club. I don't want to discredit the hard working staff at this location but prior to the restructuring... the cleaning crew was sourced third party and they worked around the clock to ensure a clean gym. They were replaced by an in-house cleaning crew that works on fairly limited or inconsistent hours from what I've examined but it's apparent with the dust around the low-traffic areas, the stench that comes from the mens bathroom, the shaved human hair all around the sink, and at times empty soap dispensers... it has made it an undesirable atmosphere in regards to cleanliness. The final example is that the sauna has been down for quite some time... 3+ weeks from what I have been able to examine. And I get it... some members don't take care of the equipment, they pour liquid on the machine that can damage it. But it's the lack of communication of when they anticipate it to get fixed and back up and running. It was frustrating as a member having to hope that the sauna was back up and running or having to go to another location because their sauna was working. For those reasons, the switch to LA Fitness has been a pleasant surprise as to how a gym can and should operate. And to the wonderful staff at this location and every other 24 Hour Fitness that I've been to over the past 15 years... Thank you for all of your hard work and please don't let restructuring ruin the experience for its people!"