Peninsula Behavioral Health

"Never returns calls for service. Doesn't keep appointments as scheduled. I needed help and they refuse to help. Guess it's who you know, not if you truly need help. When paperwork is lost, they blame your referring office, saying they never received it. Don't count on finding help here!"

"I guess one must be comatose to get help here? I’ve been putting off getting counseling for years over some childhood and early adult trauma. It’s been messing up my life for years. PBH did an assessment and said I’m not bad off enough to get any help. Huge waste of time! How about asking your nine little questions at the beginning of the assessment? That way I’d only have wasted 5 minutes and not got my hopes up!"

"I'm giving 4 stars because the first therapist I was set up with a couple of years ago was definitely not a right fit for me. The therapist I was set up with this most recent time though seems like a perfect fit. They are knowledgeable, kind, and understanding. It can get a bit overwhelming in the lobby with people being loud and obnoxious, walking around, talking loudly on their cellphones, etc... but if you tell the people at the front desk to have your therapist come get you from the parking lot, they will. It's also worth noting that not all therapists work with every patient. Sometimes, it takes a bit to find the right person. Good luck to everyone who needs some help with what they're dealing with!"

"Excellent staff, very professional. Everyone is friendly, easy to talk to, and knowledgeable. I've gone to a handful of therapists before, and never really felt like it helped until I went to PBH. I trust them. Flexible schedules. Pharmacy is fast and well stocked. Couldn't ask for a better experience, no complaints at all."

"Really busy place, not taking private insurance patients. They mainly deal with Medicaid patients, who get first priority, due to a state contract. Professionalism of support staff is lacking, communication is generally poor, unless you are an existing patient. Was dis appointed that it took several calls to get the explanation as to why they weren't taking private insurance. They WILL NOT recommend other practices in town, and will tell you to use google."