Rite Aid pharmacy

"stupid pharmacy, very slow, always have to wait, once I spent there a total of 5 hours, the second time, 2 hours, they can’t get the prescription, although I have a message that the doctor sent it already 2 times, they say “we don’t have it, it doesn’t matter” I have to buy medicine with my own money because they say that my insurance does not cover it, although on the website of my insurance it says that this medicine is covered, but it shows me information from its program and it says it does not work even when I have to buy with my own money they are still very slow and I have to wait another 30 minutes it seems that they are doing all this specifically so that you do not use your insurance and they are making fun of you like this because they behave extremely defiantly"

"Horrible customer service. 2nd year in a row I have taken time off work to get my FluMist vaccine and both years, I arrive on time to my prescheduled appointment and leave without getting it. I don't receive a phone call or anything. Rite-Aid in general seems to have little care for anyone's time. WILL NEVER WALK INTO ANY RITE-AID AGAIN!"

"I love the 162nd Rite Aid, and I always go out of my way to come here. There are several other Rite Aids closer to me. Everyone is always so nice and helpful. Plus they always have what I need. Marquis, the assistant manager, was so helpful, and Laurie, the cashier was so friendly and all smiles. Thank you and see you soon!!!"

"Pharmacy is very professional, John helped me greatly to Navigate and Explain all My costs and effects of my medication. This location is also great as they have a drive through Pharmacy. Due to this it’s a busy location so Keep in mind the staff is under pressure which they Manage extremely well. I’ve been a customer at this location for over a year. Highly recommended by this google guide"

"I had my first visit to this Rite Aid location today, and from the moment I stepped inside it was a negative experience. I was not greeted upon walking in, which is not a big concern, but it's strange that everyone else who came in after me was acknowledged, along with everyone who was leaving. I picked up something from an aisle of items marked as clearance, and when I walked up to the register, the short-haired crone behind the counter made no eye contact and said she would be with me in a second as she sorted something that was a more pressing matter than helping a patron. When she finally approached me, the first words from her mouth were, "that's not on clearance." Not "hello." Not "did you find everything ok?" Not "do you have a Rite Aid card?" Nothing resembling actual customer service or hospitality. She then held the item back as if to imply I would no longer want it since according to her it was not on clearance. And logically, if the item was not on clearance, why would she assume I grabbed it from the clearance section? She clearly knew that's where it was located. Meanwhile, she surprisingly concluded that she should scan the item -- being that's her job and all, and the one task she should have mastered. She scanned the item, and by golly, it was on sale. This seemed to upset her and she told me the price in a passive-aggressive manner. All the while, she didn't thank me or close the sale, but that was to be expected. I won't be returning."