THAIRAPY PDX 1106 Northwest Marshall Street, Portland, OR 97209

"I came here for an extension consult last Monday with Bri. I recently moved here from LA so I had hair already previously purchased with my stylist there that I was looking to see if I could have installed. The hair I had was from Priscilla Valles’ collab and was real human hair. I understand that some salons aren’t comfortable using hair that comes from outside their salon, which is totally understandable and I’d love that transparency upfront, but instead I was met with an extremely rude and unprofessional response. After asking, she was looking at the extensions I brought in and making offensive comments questioning if the hair was even real hair, that they don’t even look like good extensions… yeah the vibe was pretty much indirectly telling me I’m cheap. Little did she know I’m a young attorney from LA.. I have money… I just happened to have pre-purchased extensions with my previous stylist over there that I wanted to make use of… It was super obvious she was making excuses to not use the hair, despite there being nothing wrong with the hair…guessing because they make money off of you purchasing the hair through them. I would have been ok if it was a no because I understand stylists are trained with specific brands, but I’m not sure why she couldn’t have nicely stated that up front rather than indirectly insulting me. Nonetheless, makes me think if it were someone who needed to be more money conscious, especially considering today’s inflation and they were met with such a response… so disappointing and disrespectful."

"After a hair cut disaster and seeing another stylist to "fix" my hair cute new "do", I realized that I needed to start back from square one....which is getting the hair back to where is started, a chin-length bob. Phoenix was wonderful in assessing my hair, seeing what I was looking for in extensions, then coming up with a plan and going over pricing before booking. I was so elated to know that she leaves blocks of time in her calendar for new clients and that I am able to get my extensions next week. I am looking forward to having my hair back! UPDATE: I don't have much more to say then AMAZING. Phoenix is a magician. Made sure my extensions color matched before adding, made sure to cut my hair to integrate them beautifully and style before leaving. Humans... whether it's a hair disaster or you want longer, fuller locks do not hesitate going in for a consultation with Phoenix or anyone at Thairapy!"

"I had the best experience with Phoenix! She did a wonderful job matching hair color and installing keratin fusion hair extensions! Very happy with my new hair."

"I have never had such an AMAZING hair experience as I have with Phoenix. I was nervous about finding someone new to do my keratin extensions,(also hair in general) as I knew I liked them but also had some troubling experiences in the past. Phoenix exceeded my expectations, truly went above and beyond. My hair color, cut, extensions….EVERYTHING…. just what I envisioned and more. She has really truly perfected her art, she takes her time and really cares. Not only is she talented but such a sweet soul so fun to work with."