Fred Meyer Jewelers 700 Sleater Kinney Road Southeast, Lacey, WA 98503

"After shopping at Fred Meyer Jewelers for 14+ years and purchasing several pieces from them, they have lost my business. We purchased a bracelet for my daughter and bought a care plan because the salesperson told us that it would cover the sizing cost due to her smaller wrist size. $90 dollars later they told us no, that isn't covered and they didn't offer any discount or anything for the misinformation. I don't care if the salesperson in question is no longer there, he was employed there at the time that he gave us the misinformation and they didn't offer to make it right. Also $90 to remove a few links from a bracelet!!!?? Wow, that's half the price of the actual bracelent!"

"If you’re on the fence of servicing your ring here: DO IT. Just got my engagement ring back from having it resized, and it looks and feels better than ever. They were fast! It only took about a week. The best part of it all is the deep cleaning they do to it, so it’s so shiny and wonderful. Staff were also very communicative about pricing (super affordable) and timing."

"To start I need to say that the help I received from Brandon and Brittany was great. On Oct 24th 2020, I took my bracelet to be repaired. I was told it could take 3 - 4 (had to travel to East coast to be fixed) weeks to get it back or it might be replaced. A month goes by and I hear nothing then 2 more weeks and then the second month. During that time, a call was made to see if it was done or maybe an ETA could be given. Nope. On January 1st went in to inquire if my bracelet had been finished and was told that it had been called about and that they were busy and the second call was never returned. While I was being told this I could see my bracelet was in a bag and so I don't know if it ever left the store or was still there for the past 2 + months! I was then told that they could look at another Fred Meyers to see if they had one inventory and have it transferred. Which they found out they could and would so I would hear back in a day or two when the my store had the bracelet. Never heard from them, so went in the following Monday to only be told that "yes it was transferred" but it was nowhere to be found in their store. So then I was told yet again they would have to order another, which I did get a day later. Granted the holidays/COVID19/new personnel can be a factor but it was over 2 months. My experience matches nothing to the advertising about Fred Meyers jewelers. I do like my bracelet and was very appreciative of the help from Brittany and Brandon."

"I went in to get my watchband resizes for a Rado with a tricky watchband. They did a great job. Sized it perfectly to my wrist. Very nice polite staff. They do charge for watchband adjustments (some people seem to think they don’t). Their selection of jewelry is extremely nice."