The Home Depot,

1450 Marvin Rd NE, Lacey, WA 98516, United States

"This rating is for their kid workshop. I get that not everyone loves kids… so don’t put your angry employee at the kid workshop. Don’t put the grumpy old woman that is stingy with giving us a kit for the FREE workshop. I am so thankful that Home Depot even puts this event on, it’s a great idea. But tell Kristine… I think her name was Kristine to get a new job. Seriously, just an angry old woman… Home Depot… please stop hiring old women to work at a hardware store unless they actually know what they are doing, can build and/or carry stuff. As a woman… it does not make it more inviting or less intimidating for me to go if you have an old grumpy woman there. Really. As for getting the supplies I needed to build a shelf… I had a gentleman named Jeremy help me. Great customer service. I had my two boys with me and had to get another cart to push my boys and the wood. He got the wood for me, helped me cut a piece so it could fit in my car. Hire more people like Jeremy… not Kristine. Please. Thank you."

"Very unoganized customer service. They cleared out return line, 6 looked at a broken table, one left to exchange a propane tank for a lady that just walked up, while telling me to wait my turn, I was there before all but 1 return. Computers were down, the guy that helped me was nice but not sure how to do what needed done. Took me over 28 minutes to do a very simple pickup. Call and spoke to a manager and they pretty much blew me off."

"Today I went to this location to purchase some plants & gardening type items. So when I entered the store, I turned left to go to the gardening department. after being in the gardening department, for about five minutes, an associate came outside to ask if I needed any assistance. I asked them where the cacti were located at and they directed me to a section near the self checkout stands. I don't think this is an ideal location for plant type items. After spending about 10-15 mins picking out the items, I went to the checkout isle. There were two people in front of me & the cashiers were swapping out. The wait time was short. Once I put my items in the counter, the cashier immediately starting speaking negatively about the company I work for. I had gone straight in after my shift and was still in work uniform. She continued to speak ill through the entirety of the transaction. I will not be returning to this location."

"Hailey in the flooring department went above and beyond in helping me with trying to track down some older flooring. I have never received this top notch level of customer service in my life. Definitely find her if you need any help!"

"I particularly like this location because the staff are quite friendly and helpful. I particularly like Miss Rachel, Mr. Erik, Miss Linde, and where is other folks whom I have been meeting for the past 10 years. This is the best supply place for all the remodeling needs as well as stuff for the farm to make chicken coops, cows, shelter, goat, shelter, or rabbit hutches. You can find decking material and all kinds of screws and power tools also. I needed metal sheeting for the roofing for the Cows shed, they have lumber in all sizes and dimensions"