Walgreens 4540 Lacey Boulevard Southeast, Lacey, WA 98503

"The store employees were very helpful, kind, and courteous. I recommend this Walgreens to everyone. I was completely satisfied with the service and assistance of every employee I encountered. Excellent experience and quality products ..."

"Went in today for the last couple things I needed for vacation. There was only one hair product anywhere to be found in the store. Apparently a floor set means take everything from the isle of hair care so no one can purchase anything. Then got to the front to check out and she opened my hair product and saw that someone stuck their finger in it and didn't sell it to me. Then while I was looking down to get my ID and everything ready for her I ordered cigarettes and she slipped the cigarettes into my bag and I didn't think to look at them until I was walking out the door and she gave me the wrong cigarettes. Then refuses to to exchange the cigarettes that was her error in giving me the wrong ones . The ladies name was Anne I believe. I know from here on out don't go here for my last minute travel needs because u most likely won't be able to finish ur list."

"DO NOT go to this Walgreens. Pharmacy says their open and their closed! Happened twice now. Never again. Also scheduled a booster shot had appointment and keep me waiting for 45 mins so I just left! Absolutely done. Transferred all prescriptions to the other Walgreens on Martin Way!"

"I wish I could give 0 stars. The communication is awful at this location. Staff ignores customers, they toss blame between insurance and providers, don’t communicate refill issues until it’s too late to resolve and not miss doses, etc. It’s always the same excuse regarding staffing issues. I get that’s a problem, it is nationwide… This needs corporate attention because some medications are to important for people to be missing."

"Pharmacy service is absolutely horrific. I went in to get a prescription for migraine meds filled and was told it would be done within an hour. Migraine got so bad I ended up unable to drive back to pick it up. Went back 3 days later and they had no record of me in their system and had lost the prescription. I've had a migraine for 3 days straight at this point and need the rescue meds. Turns out they entered all my information into someone else's profile. Was told they could fix it and fill the prescription within an hour. Came back in an hour, still in pain, only for them to tell me that they don't have enough of the medicine in stock to fill the prescription and that I have to drive 30min from my house to another location. They call me while I'm in line at the other location to say they sent the wrong prescription to that location, that they actually do have mine, and that I'll need to come back. And then since they messed up my patient info, couldn't run my insurance. I'm told that my meds which are usually free will be $250. At this point it's been 3 hours, I'm in horrible pain, and nobody but the manager has even acknowledged the mistake. Ended up paying the $250 just to be done interacting with this team of staff. Awful experience."