Andy's Auto Repair

"This is a true multi-generation family business with a real mechanic. Danny knows cars and has kept my Subaru running great. He is busy but why would you want a mechanic that is not in demand? Reliable troubleshooting at a fair price."

"So after reading the other reviews, I decided to leave my own review . I had my car fixed by Danny (the old owner, Andy, is no longer alive). Danny found the issue with my car to be a bad alternator, when I asked for an estimate, he stated it would be around $750. I agreed and he was supposed to start working on my car. It was over a week and I decided to call and check the status of my car (I rarely drive since I live in the city). He told me that he hasn’t started working on it, but he will soon and he would give me a call. Almost another week later, I call again to check on the status of my car, apparently he had the battery unhooked but still hasn’t started replacing my alternator. I have an IIG, and I told him it could be a problem as I may get a lockout on my vehicle. Thankfully he started working on it after I told him that. He calls 2 days later and said he was finished, then he stated that he also replaced two other belts (an ac belt and something else). He stated that they are hard to reach and it was convenient since he was replacing the alternator. My car is an old 2003 Infiniti, and not worth over $3.5k total. All in all, the job was completed and he charged me $1,450. He got the job completed but charged for extra work that I never asked for or never agreed on before hand."

"To quote my neighbor, who was also ripped off here, "Once he has your car, Danny (the owner) is a master at finding ways to jack up the price. Then he has your car hostage until you pay." I had a TERRIBLE experience at Andy's at the hands of the now-owner, Danny. (His father, Andy, died a year ago and now Danny runs the shop.) I went in for a timing belt replacement. Quote was $800 - $1,000, "a couple of days" before the car would be ready. Parts were "on hand already". 20 days later (!!!) I went to the shop in person, fed up with endless excuses and prepared to have my car towed to a different shop. Final bill: $1,836. And now my car has a set of problems it didn't have when I brought it in. Danny had indeed found numerous ways to jack up the price above and beyond replacing the timing belt... WITHOUT ASKING FOR APPROVAL. He claimed to have changed the "dirty" oil. (I did that myself less than 100 miles ago. It certainly did not need changing again.) He replaced the battery. (!!!!!!! I was not having any battery problems, even in very cold weather.) He "went ahead and did a tuneup." (The car ran very well and did not need a tuneup, only a timing belt replacement at the factory recommended interval.) He replaced the fuel filter because the old one was "filthy." (The fuel filter was less than a year old, the car had no symptoms of fuel starvation and the filter housing is metal so there is no way Danny could have known whether the filter inside was clean or dirty.) He even changed the brake fluid and adjusted the parking brake; what those have to do with a timing belt replacement I can't even begin to imagine. He was about to change the "really dirty" transmission fluid when I showed up in person and stopped him. (It, too, had been changed less than 100 miles prior.) During a heated discussion Danny tried guilt and he tried playing the sympathy card in order to get me to pay for the unapproved and/or unnecessary work... in hindsight, he was performing a well-practiced script; pile on the additional charges and see what he could get away with. He eventually figured out that a) I wasn't about to pay for unauthorized repairs, and b) I know enough about cars and car repair to know when I'm being lied to. Long story short, I left after only paying for the timing belt replacement and two additional repairs that surfaced during the timing belt replacement which I *had* approved. The story doesn't end there. Now my car has a shuddering rattle when in gear at idle, a high-pitched whine comes from the engine at medium engine speeds, the engine/coolant temperature is erratic and the engine smells like burning rubber. (None of these problems existed before Danny "fixed" my car.) I have to take it to another shop to find out what is going on, to have these new problems fixed, and to have a mechanic verify that Danny actually did the work I paid him to do since I have completely lost confidence in his integrity. All in all, I can't possibly recommend this shop to anyone. Make sure you read the Google review by "John Maxey"; his experiences with Danny were nearly identical to mine."

"Very cozy small business. The mechanic's mom chatted with her friend about growing up in Ethiopia, holiday present ideas, and the friend's dog while I waited. The prices were reasonable, the mechanic worked fast and was very polite, AND when I left, I had a craving for injera"

"My issue was my head and taillights kept randomly turning on when the car was off and parked, making my battery die whether at home or away. Carter Subaru wanted to replace battery, all lights, and other repairs. These mechanics fixed my issue by watching my car all day then simply tightening my brake pedal. Honest, trustworthy, and didn’t charge me! I have used their services ever since."