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Firestone Complete Auto Care
12553 Aurora Avenue North, Seattle, Washington, United States
About the Firestone Complete Auto Care
Firestone Complete Auto Care is a trusted car repair and maintenance institution located at 12553 Aurora Avenue North in Seattle, Washington. With a team of skilled technicians and top-of-the-line equipment, we offer a wide range of services to keep your vehicle running smoothly. From routine oil changes and tire rotations to more complex engine repairs, we have the expertise to handle it all. Visit us today for all your automotive needs and experience the quality service that sets us apart from the rest.
Photos of Firestone Complete Auto Care
12553 Aurora Ave N, Seattle, WA 98133, United States
Opening hours of Firestone Complete Auto Care
Monday:
07:00 - 19:00
Tuesday:
07:00 - 19:00
Wednesday:
07:00 - 19:00
Thursday:
07:00 - 19:00
Friday:
07:00 - 19:00
Saturday:
07:00 - 18:00
Sunday:
08:00 - 18:00
Reviews of Firestone Complete Auto Care
"Had expensive Michelin sports all weather tires put on my vehicle. Alignment wasn't right afterwards and the tires died after only 8k miles."
"Customer service can definitely use some improvements schedule an appointment a week out for tires show up they don't have then in stocks have to come back again the next day courtesy services that were offered where not done. They changed the mileage on my paperwork to less miles as well seems like an effort to make it seem like I put more miles then I will before issues may arise."
"Nick, the manager, after giving me a diatribe on exactly why he couldn't possibly give me any useful information over the phone without giving me a moment to put in a word edgewise, then proceeded to hang up on me. This after I have spent two days talking with another of his employees already to get a quote, and as though I have never in my entire life had repair work done on my vehicle. This isn't rocket science, Nick. Glad you feel it is good to treat potential customers with such disdain and thanks for wasting my time."
"Duane Lagervall, service manager at the Aurora Firestone, was very helpful. I had to have the ball joints replaced on my car by the dealer, and they were going to charge me $150 for an alignment. Since I have a lifetime warranty on the alignment with Firestone, I talked to Duane ahead of time, and he said to call the day of the repair at the dealer and they would do the alignment at no charge. True to his word, I called the day of the repair at the dealer, and he fit me in same day. Easy! And he saved me $150!"
"Lied about needing to change my brakes, which would’ve been a $1,000+ invoice. I had taken my car in for a separate issue, but when I picked up my car they also notified me that my brakes needed to be replaced. I took my car to another shop and they told me that they’re fine and didn’t actually need to be changed out."
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