Champion Collision LLC

"I wanted to leave a review saying that they did an awesome job on my car and I'm very satisfied with the work they did. They were quick and got it done really fast for me. And did an awesome job too."

"Truly terrible experience. I waited almost 2 months to even get my car in the shop for relatively minor damage because they were waiting on the parts they ordered. Fine, not really their fault. I can see it with COVID and supply chain issues. Then I get the call that I can bring my car by. What was initially estimated to take about 2-3 weeks took over 3 months. Excuse after excuse, terrible communication, no one ever returned my calls for status updates as promised. I don't know if the office staff are simply incompetent or are amused by giving their customers the run around. Later I found out part of the delay was because they never ordered the parts until they had my vehicle. So I waited forever for the parts to come in that never did, then waited forever again for them to receive the parts while having my vehicle. Their loaner is a pile and dangerous, check engine light, TPMS sensors going off, etc. I finally get a call that I can come collect my vehicle but I was out of town for a wedding. I get back and call them to say I am coming by and guess what. Now my vehicle was damaged in their shop and needs to be repaired and have a piece painted again. Seriously!? I truly try to be reasonable, but nothing about this experience with Champion was reasonable. Terrible customer service and communication, dismissive or incompetent staff in the office, lies about having the parts ready for the work. I was excited to come to this shop because of the great reviews and a personal recommendation from family who had a wonderful experience. I was very disappointed in the reality of the service, and wouldn't recommend this place to anyone. Do yourself a favor and go to Hillsboro for repairs if you have to."

"I wish I had chosen a different shop. I was in a minor rear end accident on July 1. My friend had a good experience at Champion Collision and the reviews were solid and this was geographically convenient. But today is November 3 and they just finished work on my car. Service for me was dismissive and patronizing and a string of excuses."

"Recommended by a good friend. Contacted them and they were able to give me a speedy Quote and cheaper than a lot of other shops I had tried to contact. I have a 2021 Model 3 and I know they aren't a authorized Tesla Shop but I only needed some body work done and after sending photos they let me know it was something they could work on since no parts were needed. They kept me updated and had my vehicle done very fast. They were also very nice and helpful. Good Quality work!"