Rite Aid 26817 88th Avenue Northwest, Stanwood, WA 98292

"Why is it 75% of the time if I try to call your pharmacy it goes to a tow company business in a different town! I know I am not the only one this has happened to because I spoke to the manager of that company who says he is getting pharmacy calls all day. This is not acceptable for a pharmacy when people are needing to refill important medications and can’t. You need to get this fixed ASAP."

"This store has more one stars due to their lack of competence...... And overall capability of running a business.... Bill the store manager should be fired for his lack of communication skills and customer service satisfaction"

"Horrible service from the man that works in the pharmacy. I’ve been on a medication for 6 years, and I always call 3 days in advance to make sure they’ll have it in stock. When I called he said “I don’t see why it wouldn’t be there on Saturday” come today I get the automated message saying it’s out of stock. When previously when I’d call they’d place the order so it would be ready. Definitely doing it to be spiteful and I will not be returning after this visit."

"Absolutely awful pharmacy!! 4 people behind the counter, NO ONE WAITING, and they say it will take at least an hour to fill a simple prescription for 11 tablets and they won't do it while I wait. Hagans, QFC, take your pick and you'll get better service than the snarky people here. Avoid these people and support a business that will treat you right!"

"The drive through seldom works... today it was actually working but they were just ignoring it because they were "short staffed." No sign, & no acknowledgement that you need to come in. So I called while I was sitting in the drive through to see it was broken again. No answer despite 3 attempts & to be transferred to someone in the pharmacy. I had 2 dogs with me so I really didn't want to go in but I really didn't want to come back. 3 people working in in the pharmacy & there was only one other customer. But no one came over to help either of us. Finally someone sees us & someone appears. I wait my turn & give the person the information to pickup the medication but they can't find it. She asks the pharmacist on duty & he doesn't seem to be too concerned. A little more waiting while she searches & finally she is ringing me up. I ask her if they are not answering the drive through, why isn't there a sign to let people know. "Oh, we have a sign somewhere." No apology, no 'I will take care of that right away', instead it was basically, 'no you don't matter!' It wasn't said but that's the message I heard by their actions. The cap was a childproof cap, despite the fact that we've signed the paperwork to get regular caps multiple times. It is very difficult for my wife to open those type of caps. This is a constant issue. I didn't bother to try to address it again. We were using their delivery service but the driver didn't deliver the meds last time & we had to jump through hoops to get a replacement. I also had issues with the drivers showing up hours after they were supposed to have come. I have had at least one driver just leave them without even getting a signature. He just left them by the door. There are some good people that work here.but there are way too many problems."