Stanwood Ace Hardware,

26477 72nd Ave NW, Stanwood, WA 98292, United States

"We used to have a really good Hardware Store in Stanwood, now we have an over priced Ace"

"They always have what I am looking for. The staff are also very friendly and helpful."

"Almost always has what I need. The best part are the friendly and helpful staff. They are knowledgeable and usually take you right to the part you need."

"Customer service at the Stanwood Ace Hardware is noteworthy. I was looking for a specific brand of deck stain and although they didn’t carry it, they actually called Sherwin Williams for me to see if they did. I’ve had other, similar experiences there. They truly understand what exceptional customer service means and demonstrate it on a daily basis. They’re fun people too!"

"CRAFTSMAN TOOLS OWNERS BEWARE! I have been a very loyal customer of the Stanwood Ace for many years, dating back to when they were located at what is now the Dollar Store. I have bought both of my STIHL brand products there as well as many many other items. Well unfortunately I'm skeptical to ever give them my business again after my interaction today. I went in to return an older Craftsman wrench under a lifetime warranty. The person who helped me claimed she couldn't exchange it because she couldn't find a match in stock, even though there was a newer version of the same 3/8" socket wrench hanging there in the store. This newer wrench of course had a different part number than mine, probably because my wrench was made back in 2008 and Craftsman has made several different versions and part numbers of the 3/8" drive socket wrench since then. Naturally I was frustrated and questioned her reasoning and she kept telling me it was Crafsman's policy to exchange the broken item for the exact same new item. This excuse/policy is flawed because they obviously change the look and design of their tools often, it's not like I was trying to exchange needle nose pliers for a tool chest. I tried to reason with her again and got the same answer along with her suggesting I call Craftsman or try another Craftsman dealer. So that's what I did. I went to Lowes in Smokey Point and found the same wrench that ACE had in their store, the same exact one that the ACE employee said she couldn't warranty. I went to the exchange register and had ZERO problems exchanging this wrench. So please be aware if you plan on buying Craftsman products from the Stanwood Ace you might be denied your lifetime warranty for a replacement."