Waters Edge Animal Hospital & Urgent Care

"Updated 1/6/24 Dr. Pop was very helpful. I brought my dog in because she was lethargic, vomiting, leaking fluid from her rear and lost a lot of weight. It turned out she has a deadly infection. The nurse/assistant fell in love with her and treated her like a queen. 12 hours after the first round of antibiotics and my dog is acting normal and most important she is eating for the first time after 3 days. The bill was hefty for a modest working class person but it’s worth it to see my dog in less pain. Update to the above, Two weeks later doctor pop was on point for me to find a small town vet, we don’t have to many in my area I found one and he was awesome."

"They'll get done what needs to get done, and the staff was friendly to us, but they're waaayyy overpriced. There are way better vet clinics in the area. I'd only go here if it was an absolute emergency and no where else had openings. We thought the price was high because we have an "exotic pet," but other vet clinics are still much cheaper."

"I've read a lot of negative reviews and I don't understand. Seemed like most dealt with the bill. It is high but, it's an emergency clinic. Anyway, I thought the staff was very polite and professional. They took care of my little guy and diagnosed his problem quickly and efficiently. Boz, my dog, seems to be doing much better already and it's only been a few hours. I would like to thank everyone there for help."

"Do not bring your pets to this facility. I mistakenly trusted they had my puppy's best interest in mind, but Waters Edge puts profit before the giving life-saving care. I made the mistake of bringing my sweet little girl four-month-old puppy here the first time when she was seen for a fever and lethargy. They didn't listen when I said she wasn't eating. They gave her oral antibiotics and sent her home, still dehydrated. She didn't take the pills and refused to drink. Several days later I brought her back in because, she couldn't breathe, she was cold to the touch. I begged them to intubate her, to warm her and help her. They wouldn't treat her until I made a down payment on their estimate and signed a bunch of forms that released them from liability. The process took approximately thirty minutes which was time my little one didn't have. She died in their "care." I work in (human) medicine and know that sometimes bad things happen. I wholeheartedly believe this death could have been prevented if they had listened to my concerns when I first brought her in. I spent approximately five thousand dollars (total) for my puppy's care. In comparison, her mother's emergency c-section cost about $1,500. I waited a year before I wrote this review because I wanted to be as objective and factual as I could. I'm still heartbroken but hope to spare someone else the pain I went through. Please, know the hours of the local emergency vet clinic and have a backup plan."

"It seems there are people hell bent on getting this business closed due to personal vendettas. I’ve been with Dr. Pop for about 20 years (followed her from another clinic) and LOVE HER. She saved my kitten (who is now 18 years old!), and I’ve NEVER had a bad experience there. Everything gets explained, and they are friendly and professional. My sister also brings her Great Pyrenees there and has only had a positive experience. Dr. Pop is compassionate and cares greatly about and for your pet!"