Pura Vida 4485 La Jolla Village Drive, San Diego, CA 92122

"It took a long time to receive my package but the customer rep was really kind and helpful. I bought two of the sloth bracelets and although they’re really cute they’re not the best material and it’s difficult to adjust the size. Loved the wave ring!"

"I don't know about their stores but their website sucks. After joining both subscriptions and ordering several pieces, i've run into a lot of trouble getting my last pieces that i've ordered and paid for with no response from them. This is horrible customer service. I've been trying for over a month now to receive the bracelet I ordered 2 months ago. So after several emails and no response? I'm giving this A1I would give them a 0 but I can't do that."

"I visit the store today around 1:00pm with my husband and the cashier didn’t welcome us (which is fine) but my husband asked me what does “pura vida” means and I was trying to explain the context but she just rudely interrupted me and said: the translation is literally in the wall. I kept the conversation with my husband and she just interrupted us again. We ended up leaving. She made our experience at the store very uncomfortable."

"Wonderful shopping with very engaging and helpful staff. Parking a total nightmare on a Saturday afternoon. Not worth it when you can shop for these online and get a better deal."

"My friend and I went to Pura Vida based on a testimonial from a social media influencer on Instagram. It was a Friday night, and we went to have dinner and drinks. We ordered the dynamite shrimps and the Mexican salad. The dynamite shrimps were served very fast (within five minutes) which was a bit fishy. Such an order could not be served that quick. The sauce was OK, it mostly mayonnaise and some herbs. The Mexican salad however did not have anything Mexican about it. The chicken was tasting funny and served very cold. And the avocado was not ripe. Even the menu mentioned that the salad is served with tortilla, however it was not."