Petco Vaccination Clinic 2310 South Shore Center, Alameda, CA 94501

"Got my pet a vaccine on 07/16, was told that I will get the certificate by email within 12 hours. Confirmed again after paying, tech- Alex Zavier was super rude, acted as if he was doing a favor and reiterated that he couldn’t do anything and I will have to wait for 12 hours. 1 week and no email, I call vetco, they tell me that are they are different from Petco and they don’t have any facility there etc.etc. Then I call vetco and they transfer me to vetco and same story, this time they tell me that they cannot access vaccine clinics records and that they are not affiliated with vetco. Basically, 6 calls later I had to visit this clinic on Sunday, spend 2 hours to prove that I paid and got my pet a vaccine here just to hear that they never entered that visit in their system. Don’t know what’s going to happen next, I cannot vaccinate my dog twice because that’s lethal, cannot board her or take her to meetups because there is no record of that vaccine. Thanks you petco/vetco."