CVS Pharmacy

"I got a Covid shot here last year. I was able to schedule an appointment online from home before coming in. The experience was quick and friendly. 4 stars instead 5 because I can’t schedule one online this year."

"Honestly, the staff USED to be super friendly and patient oriented. However, for the last couple of months, it feels like customer service deteriorated. I’ll likely be transferring my prescriptions to another pharmacy as I’ve had issues with long wait times to talk to pharmacy staff on the phone, long lines at the pharmacy for pick up, pharm techs not being friendly or helpful, and the app not having updated info on prescription status."

"The pharmacists are always polite and efficient. When there is an issue with refills, they will proactively reach out to the doctor. They are sure to ask if we have any questions with the medications. I'm usually in and out in less than 2-3 minutes, definitely recommend."

"Wanted to pick up some allergy medicine. The whole process took 25 mins with a new cashier that had to stop every step of the way to ask for help, including the 5 minutes I sat at the desk and no one acknowledged me even though eye contact was exchanged. I feel bad for her as she got verbal help from afar and still pressed wrong buttons. A drinking fountain next to it had water near it and a dad pointed it out. She proceeded to take over a water spill instead of completing my order mean while I see three Target employees standing around on their phone avoiding eye contact. I used to work at target many many years ago and i know training there is severe, no excuses for poor communication and lack of on hand training. I am not one to have a bad attitude over instances so just minus one star for best efforts put forth by the new cashier at CVS but if you are in a hurry, make sure you keep this in mind!"