VCA Lakewood Animal Hospital 10701 South Street, Cerritos, CA 90703

"Read this please, if you have time or if you are about to take your baby to VCA. If I could give this place 0 stars, I would. Please, for the love of GOD, do NOT take your fur babies to this place if you care about them. All the people here want to do is swindle you out of money. About a month ago, I had went in for a sick kitty, she wasn't doing well at all. We were first charged $400 on the spot from the priority list and it's nearly $1000 for an x-ray, which is unbelievable. I know that VCA is trying to make money but $3000 a day to let my baby stay overnight and they can't confirm that she would be alright? I wish I could've took her somewhere better. The doctor had also told me that the best option for her is to be euthanized, and that she would pass away on the car ride home. All they do is LIE to you! They play with your emotions so they can take money from you! I mean if you have the time and money to spend $3000 a day, then go for it. My cat had passed away the following night, in good hands with her loved hands. I just had to get that off my chest. Again, don't take your fur babies here unless you have the money."

"The doctors and staff are amazing, they saved our little girl's life! She had stopped eating, was vomiting, lethargic & was struggling to breath. When we brought her in she was in critical condition & they took her in right away, fortunate for us, as they were at full capacity & had to refer others to other hospitals. The doctors and staff are so attentive and kind. She had to be put on IVs, and tests found that she was diabetic and needed insulin. The doctors & staff called every day & kept us up on her status. She is 11 years old & never been away from home. We visited her twice a day for a week. The staff were very accommodating & would review what was being done, her levels and how she was doing. We can't thank them enough for all they've done & continue to do to monitor her health."

"Saw my kitty and patched him up. The staff and doctors are great people. Thanks for helping me during my cat's moment of crisis. "Thanks for fixing my ear." -M.B. *Update: Sunday, MB was having complications, and we had to do the inevitable. Thank you all for seeing if we can save him on such short notice and allowing us to spend his final moments with him. We appreciated all you done for MB."

"Really, I’ve walked in with a dog in acute distress twice and been told to wait for the day doctor. It’s two AM, three AM. Waiting 5 hours without any assessment is not ok. Extreme anxiety, itching and crying is distress. Paralysis of the rear legs starting 2 hours ago is acute distress. You need to close after 5 pm since emergency services are not truly available. We’re out of O2, so if your pet can’t breath you should go somewhere else, she breathing just fine. It’s $450 extra if you want CPR, she’s not gasping for air or loosing consciousness. I get price transparency, but this feels wrong. When I’ve made daytime appointments I have waited for hours. What’s the point of an appointment that I waited weeks for if I can’t be seen in a reasonable time. I did have a different dog go in with gasping for air. He had heart failure. We were treated with dignity and compassion. He was put to sleep that day. It was two very difficult hours. I considered that a good experience weighing everything that happened that day. After five years of subsequent bad experiences I will be sure to never come back."

"Had a scheduled appointment at 3:30 for my dogs blood work. No one came out here to tell me that she is ready for pick up. It’s about to be 5 hours. And they call a different number on record instead and said that she was ready 30 mins ago but they didn’t tell me as I was waiting here and I have asked 3 different times if she is ready."