Sheraton Cerritos Hotel 12725 Center Court Drive South, Cerritos, CA 90703

"I was here for 14 days in December 2022. I wanted this property to be great since it’s so closely located to many of my friends in California. However, the water pressure was so low, it made me not wanting to visit California anymore. The management and staff tried to help by switching me to another room. The engineer tried his magic on the shower head…but nothing worked… I ended up buying a bucket and a Japanese Bath Ladle Dipper to make my shower situation tolerable. I am afraid I will never come back here…"

"Stayed here many times as it's convenient for our family visits. The hotel staff and service (from the front desk to the cafe) has always been great. They also consistently honor the Marriott Bonvoy member benefits."

"Excellent, friendly service at the front desk and restaurant. Nice rooms. Had an issue with fire alarms going off at 1:30 and 2:00am. Did not get much sleep after that but they made it right."

"The times I stayed there I Had bad experiences. 2 different occasions the employees stole my trash bags . I bought them a day before like if I didn’t notice. Their own employees enter my room when I was with my family even though I had the sign . It was a supervisor lady. No respect. Whe I asked for bed sheets try refuse to provide the ones from cart & gave some other ones which gave my entire family itching & bites . Manager didn’t do nothing. They don’t care. A lady said they stole while she was taking a shower. Police is always there because of some Robbery. I don’t feel safe and never go back I really think their own employees & supervisor don’t respect privacy & steal . Bed bugs . Don’t waste money & time. Is not safe . Don’t go for the looks is not a honest hotel. They will steal what they can ."