Petco

"Very poor management. Penny “was not customer friendly, Took my dog in to get a grooming, which is totally understandable dog needed a little extra care on the grooming part, but I received a phone call that my dog was “going” to need a little bit of a extra brush out . I said well ok . Exactly 10 min later my dog was ready for pick up so it was questionable ?upon paying the amount I noticed it was $60 extra charge for what she stated needed extra brush out. I asked was it upon your own discretion to do that before my permission, she(the groomer. Alicia) said yes. I was very unpleased with that, so this (Alicia ) decides what would be best for your dog, and then charge you extra. I asked to speak to supervisor manager, which was Penny, and very unhelpful Petco, is great company, but the two individuals penny and Alicia need retraining."

"Its location is not not my neighborhood store, but me & my maltese always love to visit all Petco stores! ❤ The only thing I ask management in administration is to please bring back the rewards we use to receive through email. I spend plenty of money to hardly ever, I cannot recall , receiving a discount or rewards as a thank you for shopping @ Petco."

"Nice place to look around alone or with your children if you are by a Petco. We got to see all the animals for sale. Employees were friendly and helpful."

"love shopping here for my pets. very clean store with all supplies for your pet's need. Great customer service. Recently they have started vetco clinic . I took my dog here . my dog had dry ears and dry nose. Dr was great who has examined my dog. Nurse was super friendly and cooperative. great experience with them ."

"Took my little Shih Tzu dog to the grooming Sunday morning 9 AM Christine M was the one to give her a cut didn’t get a call so I went to the groomer salon around 12:30 PM. I heard my dog whimper right when I walked in.. My husband went to go check on her he said they were still working on her cutting her nails then we go to register to check out and that’s when they attempt to speak to us at the register saying that my dog was cut “minor “that they will take her to a vet due to store policy..We didn’t get our dog back till 7:30 PM that evening.William the store manager was very helpful and updated us throughout the day. However, the lady that cut my dogs hair, I feel was very Rough and did a horrible job on her hair just for the simple fact that my dog had no more hair left on her body to even cut and she was still chopping away when we got there at 12:30 PM that day. Be careful with who you booked your pet with, and I know accidents happen however, let’s try not to make accidents happen when they can be avoided. They sent my dog home with a cone and a bandage now she’s on antibiotics and the cut is still very much exposed. Some thing we have to continue working on. Hopefully it doesn’t get infected. Be careful with your fur babies."