Aguajito Veterinary Hospital

"I have been a customer for a little over a year, and while the service is generally okay, I've noticed a tendency towards more business focused practices rather than a focus on the service and wellbeing for pets. Each visit tends to be costly as there's often a suggestion for more expensive, and sometimes unnecessary, procedures. Just keep in mind that every visit includes vet check-up that always cost 80 dollars and annual vaccination always cost OSHA/sampling fee. I understand sampling fee could be the state law but my two previous vets would take off any unnecessary fees in good faith. For example, I had a dog who needed to get a lab done because she was throwing up with a reddish color. It cost around 950 dollars, which included an examination. The result was inconclusive, and they recommended that we could do further testing, which would cost $1500, which I declined. I had another appointment a week later for the same dog for Bordetella, rabies, and annual examination, which cost $325 dollars (which included another examination for 80 dollars) More recently, I also had a dog that needed his nail removed, and the follow-up that occurred 3 days after end up costing an additional ~100 dollars, and they even recommended that we come back after a few days for a further check-up after stating she nails look great. I did not realize the follow-up for a procedure cost money since the follow-up for spaying did not cost anything. Here are some of the costs for visits over the year for reference: Procedure to have a cracked nail removed ($573) Annual exam for one dog ($325.45) Annual exam for one dog ($325.46) An annual exam + bordetella for two dogs ($320) Lab work for one dog ($950) Spay ($1200) Lastly, the annual examination always feels like a check in the box for them, and they don't really end up doing anything. I would ask them about a spot/bump or significant discoloration after an examination to ask their opinions, and they would say they need to see it again to check. What is the point of examination when it doesn't feel like they are doing a thorough job? Also, it is shady to have your pets taken in the back for all procedures. They charge about 100 dollars if you want to be present with the pet during the examination (which is absurd), but they don't even ask about that anymore."

"I was very pleased with all the service one of my babies was given! Dr H was awesome and gave me plenty of time to talk about treatments. She is very informative and compassionate!"

"Both the doctors and the assistants where so understanding and comforting. I came in with so much anxiety about my kitten and they not only did they answer all my questions but they where compassionate and positive. Definitely returning and definitely recommend."

"All of the doctors, nurses and staff are wonderful, professional, and caring. Danielle and Desiree helped coordinate the surgery and were able to get him in at a moments notice. When no one else could they took care of him and we’re honest and did it for a fair price .Danielle &Desiree helped coordinate the surgery and we’re able to get him in at a moments notice. kat the Manager was super sweet & professional and went above and beyond to keep our little guy comfortable can’t thank them enough for taking care of our baby. Highly recommend."