Golden 1 Credit Union - Roseville

"Why would you limit how much I can send or take out when rent is way more than the limit. I’m so sick of Golden 1 .. fell off."

"Waited a hour to speak to someone for them to tell me he couldn’t help me worst employee experience ever hope the whole staff gets fired"

"Staff is always great but there is always a line but it goes fast at times. Can't complain it's close to home and have lots of fast food around here as well."

"Went in today (Sat.) & was pleasantly surprised to note no one was waiting in line. I wanted to transfer some money into a CD & thought this would be a great opportunity to do it. There were three other customers at the teller booths w/ a fourth booth & teller doing something by herself on her computer & as far as I could tell the 3 working booths looked like they would be fairly wuick. Anyhow, after ~5 min. one of the 3 tellers finished her customers bussiness & went over to join the 4th teller w/o a customer. 15 min. later (a total of 20 min. waiting), I was still 1st in line but now had 6 other customers behind me. The other 2 original customers were still conducting transactions. Nothing was said to anyone waiting in line & the two tellers w/o customers never even lifted their eyes to acknowledge a line was even forming. I was so frustrated that I left. Will attempt to conduct my bussiness @ a different branch."

"Super upset, waited in line first thing in the morning to deposit my check. Was told I could not withdraw my rent due to a balance withdrawal limit? I have been doing this for the entirety of my renting history, and had proof in my statements... Asked for a manager who could not be bothered to see me in person and was told "no" again, "should try the other Golden 1 off Greenback" as my "home bank who knows me". Upset after waisting my time and gas went back to the greenback location and was helped with NO issues. This is my rent and over a 100$ difference is no reason to mess with someone who has been banking and completing the same process for YEARS."