Umpqua Bank

"Small bank located inside a big office building with many other companies. Parking is nowhere near the main entrance to the building due to all reserved parking spaces for employees of all the companies located inside. The bank itself is upscale and professional. Tellers are very friendly. They even have a water bowl for your pup? Although a little odd because who's bringing their dog inside a bank? (Unless it's a service dog, of course.) Maybe dogs are welcome here? Who knows. If so, I'm bringing mine next time!"

"Things have really changed at this bank. I would think twice before working with them due to terrible customer service. Phone customer service is even worse. I've had better responses and better effort from from Wells Fargo, which I've refused to use since 2005... So to sum it up, after being a happy patron for 5 years, I've had a number of bad run-ins with them over the past 6 months and I'm beyond done. Karma follows companies too you know... If you are an investor, get out while you can... Nothing good here. (business and personal accounts)"

"I really enjoy banking at this branch. I was transfered here when the Antelope branch closed last November. The staff are wonderful, caring and most helpful. I've been very happy with the way they have dealt with me and my business banking."

"Trash bank horrible service. Zero quality in this bank. They charge 35$ to cancel a check be sure to bank with cash app they don't charge you fees unless you instantly deposit. You can cancel transactions for free. Oh and this bank takes advantage of older aged women ."