JBJ Companies, Inc. W178N9912 Rivercrest Drive, Germantown, WI 53022

"I've had 2 maintenance issues since living in a JBJ property, and both were resolved the same day. I sent a request at 5 am. when my water heater went out and it was replaced before noon. The exterior property is well maintained, and yearly carpet cleaning is included. They're also relatively strict with tenant conduct, but I consider that a plus. Would definitely recommend if you want an adult place to live."

"I have lived here for a few months. Apartment is great and the management company takes care of it really well. Very timely with repairs and replies, and apartments are very affordable for what they are."

"I have to say the moment we moved in has been a very terrible experience and I would not recommend these rentals. I have had to submit countless maintenance requests for things that need to be fixed and this was supposed to be brand new apartments. The windows in my daughters room still didn't close properly and was always freezing. Since we have wanted to move out there has been an additional fee to everything and when we requested for an early termination, they agree to look for new tenants. When new ones were found they sent an agreement we signed it sent it back and never heard anything then i have had to call several times to learn the termination date has been moved back due to the new tenants pushing back the move in date and now we are held responsible. Everything is laid out so they do not have to pay anything, be careful with agreements and they are very rude on the phone when you call the main number and try to voice when they are in the wrong. My old place was at the Saxony Village Apt in Germantown. The only good things was Connie in the mgr office, she was great."

"I have been a resident at Saxony Village apartments in Germantown for 2 years and have loved it. I previously lived in The Seasons in Sussex( another JBJ Property). The staff has always been very helpful with any questions or concerns. My apartments was brand new when I moved in to it 2 years ago. The underground parking is great. The apartment is beautiful with granite counter tops, self closing kitchen drawers & cabinets, stainless appliances, keyless entry, large walk in closets and beautiful floors. Having full washer and dryer in the apartment is very convenient. Their community room is great for hosting parties or hanging out with pool and foosball table. The outdoor grills are handy. The only reason that I'm leaving is because I'm moving in to a condo. The office staff especially Connie is very friendly and professional."

"One of the worst move in and out experiences of my life. When we moved in our carpets were still soaking wet to the point the movers actually refused to bring some of the things upstairs because of the slip hazard. As the carpets dried spots started to resurface and we realized these were very old carpets. We had already sent our walkthrough in so I called and was assured it would be noted for us. Throughout our time there we had noise, neighbors who smoked outside our window, horrible heat upstairs with no way to cool it, this constant beeping outside year round (we never did figure it out). When we finally moved out we cleaned the place top to bottom. It was move in ready. When we received hardly any deposit back and saw it had been taken out for carpets I nearly lost it. The response I received back was rude and accusatory. It wasn't worth fighting. I would never recommend anyone rent from such a petty and greedy company. Terrible."