Best Western Germantown Inn

"At first glance this hotel from the outside seems a bit dated but closer has a rustic charm to it. Walking into the lobby is clean and very tidy. The front desk attendant was very nice and very professional. She made great conversation with my mom and I and. She was very informative as well. The rooms are a bit dark and could use one more light, but for a 24 hour stay they did the job. The beds were comfortable and so were the pillows. The morning breakfast had plenty. A waffle waffle maker, eggs, tater tots, bagels, yogurt, fruit, cereal, and pastries. For a smaller hotel their coffee bar was great! They even had syrups to add to your coffee. Loved that little touch. They rooms surprising keep the sound in them very well. We traveled with my parents who stayed in another room. I travelled with my family which contains young kids and my parents said they could not hear the crying through the walls, and they were on the room right next to us. The rooms had a microwave and refrigerator which was helpful as their is a Kwik trip right next to the hotel so we were able to heat so meals up for our kids. I would definitely recommend this place if you are doing a quick day trip."

"Leigh was so accommodating as friendly. The hotel was clean and we really enjoyed our stay. Thank you!!"

"Musty old hotel. Very overpriced for lack of quality. Girl at front desk was not professional and answered phone “hello”. Everything was outdated. Bed banged and clanked like springs were broken. Carpet was musty. Smelled like pot in hallway. No one at front desk when arrived. Breakfast was worse continental breakfast. Do not stay here! Not worth the money."

"Was very happy with the stay. Free breakfast was great, more than just an apple or banana. My 2 grandkids loved the pool. Only issue I had was with the room being humid even with the air on and it wasn't humid outside. Found it cozy and comfortable and a view of the trees instead of the parking lot. And Kwik Trip a short walk down the road. Definitely would stay again definitely worth the great low price."

"It was okay, but that's the best I can say about it. Clearly short staffed (as are most hotels) and maintenance and cleaning seem to be on the back burner. Right from the moment you walk in the decaying couches in the lobby shout "we've given up". Our room had a full spider web under the desk which made us worry about the germs you can't see. Our bathroom door didn't lock and would pop open as it saw fit. The bathroom in the pool also didn't lock which is a bit concerning with kids in and out of there. The pool and hot tub were decent and I'd say the highlight of our stay. Breakfast was also okay at best. The prepackaged stuff was fine (muffins, granola bars, etc), but the waffles and hash Browns were dry and flakey. The eggs were not editable... super watery and tasted like rubber. In the end, I'm going with 3 out of 5 stars and chalking it up to you get what you pay for. For $99 it's reasonable, but this place needs some major TLC"