Agrace Thrift Home Store 1946 South Stoughton Road, Madison, WI 53716

"I was in the area yesterday so I made a trip to this store location to check out the inventory. My understanding of "thrifting" is to go shopping at a thrift store, garage sale, or flea market where you'll find gently used items at discounted prices. I do realize the mission of this store is to earn money for their charity, but I also hoped the pricing would be reflective of the condition and be affordable to those who cannot purchase items new. I walked the entire store and was just amazed at how high things were marked. A leather couch with significant wear along the seating - over $500. Many of the other furniture pieces were way over-priced, too as was the wall art. If the goal is to move inventory by selling, you need to realize you are also competing with Marketplace, other discounted retail, consignment, thrift, garage sales, and even antique shops. I frequent many of these, and In comparison, find your pricing way out of line. "Sold" prices on eBay are reflective of the region, so keep that mind when you are pricing inventory in the future. East coast, for example, will have a significant upward evaluation. An added concern, I was not greeted when I came in or as walked around (even by the checkout desk) where I received no eye contact or acknowledgment from the two ladies talking the entire 30 minutes of my visit. I realize volunteers, but you can do better."

"Very expensive for donated stuff. Sad they say "oh we research the items" and base off that. Well how about y'all research what people can afford today that can't go out and get new furniture etc. Places like this were once affordable to low-middle class people. Now it for the people with money. Sad"

"This place is outrageous with their prices. This is supposed to be second hand stuff but it cost more than the original prices on many items. I went through there and checked prices and found 17 items that cost more then there original sale prices from their original store. How is this helping low income ppl afford furniture. It’s shameful. They are pricing items towards a higher end buyer not ppl in need. A couch should never cost $500 plus dollars used. And it looked used. I’d like to know the person who would spend that on used furniture that’s in maybe good at best condition."

"We recently purchased a sofa, two upholstered chairs a desk, and nigh stand. The quality of the furniture is excellent, the prices are very reasonable and the staff is super friendly. Highly recommend!"

"We purchased a bedroom set and kitchen table with chairs. Fantastic price, excellent quality, and the staff was great (especially the manager Skye). Helped me load the furniture, made the whole process of purchasing and picking up easy and fast. We'll definitely be back to see what else this gem of a thrift store has in the future, would highly recommend."