Ashley Store,

2302 E Springs Dr, Madison, WI 53704, United States

"We came to the store looking for a new mattress because I was having back problems, Edgar greeted us upon entering not to mention he is bilingual which made us feel like home, he helped my husband and I select the best mattress for us without being pushy like other salesmen. We are so happy with our purchase and can’t wait to sleep in our new mattress!! Thank you Edgar"

"Amber was great to work with! I never felt like she was pushy and she was patient with my inability to make a quick decision. I bought two sofas, two chairs, and a new mattress/base. While looking at mattresses I wasn’t quite sold on the more expensive bases and she asked why, listened to what I was saying and didn’t push me to spend more money on something I just didn’t want. I really enjoyed working with her and will be back to buy from her if we need more home furnishings in the future!"

"We found furniture that we were interested in. The salesman was very nice and applied multiple discounts. We told him we wanted to go home measure our space and think about it. He suggested we put our credit card on file, so we don't have to come back (we live a hour away). We agreed to do so and when it was all said and done he handed us a receipt for the full price of the furniture along with other paperwork. On our way home we looked through the papers and realized our card was charged. This was not how the salesman explained holding the credit card was going to go. We asked if we cancelled the order how that would work. He said simple call tell them you don't want the furniture and done deal. I called two days later and canceled the furniture. They said it will be a couple days to have the money put back on my card. I called 6 days later to cancel the furniture they said it will take a couple days to put the money back on my card. I called 5 days later to cancel the furniture. I am currently waiting for a manager to call me back."

"I found the recliner I liked at Ashley. The Sales associate was great! He sold it at the price that I found it advertised online. The delivery method was great too - I could track the driver and knew when they would arrive. The delivery people all did a great job carrying it inside and up the stairs, and then assembled it and made sure it worked properly. Thank you!!"

"James was great and well informed on his products. Very patient during the decision making process. **Update** I chose the pick up option. The coffee table was available for pickup 5 days after I ordered it with a holiday in the middle of that. James and the pickup staff were quick and awesome to guide me to the location in the back warehouse to pick it up. Putting it together myself is a hobby and was easy. One hole on the legs, was not there but you could see where it was supposed to be. They must stain their wood after hardware is put in because I punched a small screwdriver in the spot where it was supposed to be and I was able to continue assembly without any issue. Now it is time to upgrade the rest of the room :-)"