City Lights on Fig Apartments 1300 South Figueroa Street, Los Angeles, CA 90015

"It's a lot of Rats in the garage I would even say it's Rat infested! Need to do a better job maintaining these rats. Car got vandalized after a month of living here. Need better Security at least 2 guards patrolling at all times not just one! For amount of rent you are paying stuff needs to be damn near perfect!"

"I'm still on my first month here but the team has been extremely helpful with the entire application process. We've bumped into some obstacles and Daniel had a lot of patience in helping us out. The building is beautifully taken care of, and everyone has been ready to assist us during the move. I rarely give reviews, so taking the time to be here just shows how satisfied I've been so far."

"DO NOT APPLY HERE: If you are thinking about applying here please continue to read this. I applied for a unit in November 2022. After about a week I was informed my application was denied. No problem. I was told that my security deposit of $500 was processed on November 14 and that it would take a 7-10 business days to receive the check in the mail. On December 5 I emailed Lizzette Aguilen to check the status of my refund. She claims to find out why there is a delay. Fast forward several weeks I did not here from her at all. I finally get someone on the phone and they inform me that Lizzette does not work there anymore. The woman on the phone says she will contact accounting to see what the issue is. Never heard back from her. Then on Jan 4 I talk to Erma who states that she will contact accounting to see what the issue is. AGAIN I haven’t heard anything to this day. I continue to call and no one answers the phone at their office. This place has essentially robbed me of $500 security deposit. I would encourage no one to rent from this place based on the way they do business. Someone needs to reach out to me and make this right."

"**Insufficient Security** I’ve lived in this location since November 2019 with my husband and our roommate. We love the location and despite many issues with poor and a rotating door of management companies, we love our apartment. Unfortunately, this morning between 6:41 and 6:45am one of our vehicles was stolen from the lower level garage by a male and female duo and potentially others in the alley. It seems they had a device that can mimic keyless and ignitionless key fobs and in about 3 minutes entered, got the doors open, and started the car driving off up the ramp. We’re still gathering and reviewing security footage, but no one (management and security included) monitors the cameras in real-time or at all unless there’s an incident. The same vehicle in the same space was broken into May of 2020 and no additional action was taken by the previous management company. There is zero on-site management and zero security from 6am - whenever the office team arrives. We have an emergency maintenance contact, Saul, who is amazing, but there’s no security. The theft conveniently occurred at 6:45 am and since our guards opt to sit outside on their phones the duration of their shifts instead of patrolling (previously they made rounds when we moved in Nov 2019) it’s pretty obvious to a thief when the building is vulnerable. There is also, generally, zero security at all, given none of the guards patrol and all sit on the front bench watching videos or on a chair outside smoking. I have not once seen a security guard patrolling or even looking up to see who we are when we walk through the door since early 2020. After the first vehicle break-in the previous management company shrugged their shoulders and said to call insurance. Now after the vehicle theft the NEW management company is doing the same thing. Do not feel safe moving here until this review is revised noting that management & ownership have spent the money to fix the security issues with the building including increased presence in Cameron alley, actual patrolling of the premises, monitoring of security cameras, and installing exterior cameras that cover every door and garage entrance to the building. There is no excuse for you (or current tenants) to pay for a gated garage, security, and keypad / protected entry to the building if someone can just waltz in and jack any vehicle at 6:45am while both management companies (then and now) throw up their hands. — Location is great. Rooms are spacious. Maintenance is amazing and responsive within hours. Management / Security are not worth the expense. For now… look elsewhere."

"They illegally tow cars in the guest parking spaces even though there are no signs stating that they require parking permits. Had to pay $350 plus a $30 uber ride to get home."