Mosaic Student Communities 2703 South Hoover Street, Los Angeles, CA 90007
About the Business
Mosaic Student Communities is a unique real estate agency located in Los Angeles, California, specializing in providing high-quality housing options for university students. Our mission is to create a vibrant and diverse community where students can live, learn, and grow together. With a prime location just steps away from campus, our modern and fully-furnished apartments offer a comfortable and convenient living experience. Our dedicated team is committed to providing exceptional service and support to ensure that students have a positive and enriching college experience. Come join our mosaic of students from all walks of life and be a part of our thriving community at Mosaic Student Communities.
Photos
Location & Phone number
2703 S Hoover St, Los Angeles, CA 90007, United States
Hours open
Monday:
10:00 AM - 5:00 PM
Tuesday:
10:00 AM - 5:00 PM
Wednesday:
10:00 AM - 5:00 PM
Thursday:
10:00 AM - 5:00 PM
Friday:
10:00 AM - 5:00 PM
Saturday:
Closed
Sunday:
Closed
Reviews
"I have lived at a Mosaic house for my junior and senior year and never really had any issues. I’ve had a few requests to change my light bulbs and unclog my sink and they were responsive. The office staff is nice and helpful. When I moved in, I needed advise on how to hang my canvas, so I called the office and they gave me some tips and a link to amazon where I can purchase. I’ve had nothing but a nice experience. I love my apartment on 28th Street. I am moving for grad school or I would resign a lease with them."
"WORST PLACE I HAVE EVER LIVED. EVER. WORST LANDLORDS EVER. IF YOU GO TO USC, DO NOT LIVE WITH MOSAIC. We are constantly physically threatened by our neighbors. When we complained to Mosaic, all they did was install a ring camera in the back. They refuse to involve DPS or police in the situation and instead are forcing a bunch of young twenty year old girls have to deal with the police. We are still paying full rent and utilities and have seen Mosaic put 0 effort into remedying the situation. Several people within our house are considering moving, but are not able to do so because our lease contract. WE NEVER AGREED TO BE PHYSICALLY THREATENED AT OUR OWN HOME. DO NOT LIVE WITH MOSAIC. DO NOT SUPPORT THEIR BUSINESS. DO NOT GIVE THEM ANY OF YOUR MONEY. IT IS CRAZY THAT WE ARE FIGHTING FOR OUR SAFETY AT OUR OWN HOME AND OUR LANDLORDS DO NOT CARE."
"CONSIDER YOURSELF WARNED! Mosaic is a horrendously managed and exploitative company. We rented from them on 30th Street and have had a terrible experience from start to finish. The rent is far above comparable properties, maintenance response is painfully slow, and they will steal every penny they can. Not to mention that the lease agreement is legally unconscionable, but we needed somewhere to live! Do yourself a favor and avoid if you can."
"All I can do is forewarn you! And if you choose to move forward you can’t say you weren’t warned!!!! I just recently moved out and the biggest issue I found with this company is that they lacked transparency. That is, transparency with regards to the details of the contract. Transparency with the hidden fees the accounting team conjures up. And Transparency with the true condition of the property one is leasing. For instance, before I moved in Nancy Pelozi one of the leasing managers told me that the place was ready for move in, that it was newly renovated, and that several other people were looking to sign—this tactic is used to pressure you into signing. They use scarcity to your disadvantage. Which come to find all of this was a lie!!! At any rate, when I moved in the sink wasn’t working and the house—in the midst of summer— was scorching hot. And after a couple weeks I noticed that the pipes were clogged with residue. At first they brought out a plumber and the plumber said it was clogged with hair residue. Then, when the problem reappeared, they brought out another plumber but this time they said that they had to remove the old pipes and place in new ones. And during the replacement process the whole place smelled like fecal matter. There are many more occasions that the property managers and leasing managers weren’t being transparent about. But for the sake of time, I will just say, after you move out you could clean your room until there isn’t one speck seen by the perceptible eye, but then Mosaic’s accounting team will conjure up cost, such as painting, and cleaning. In my case I cleaned my room and the common area out throughly, yet they still charged me for cleaning ($200). Be forewarn of the poor service of Mosaic’s property management!!!! If you choose to sign you will find out yourself."
"Gardenia is an AMAZING property manager. She literally took this housing experience from a 1 star to a 5 star experience. Before she came onboard mid year, my housemates and I had SO many issues with Mosaic. They mistakenly charged us an extra $750 (which took MONTHS to resolve) and we dealt with far more construction than we were expecting. There was hardly any communication between residents and Mosaic when it came to what was happening to the property and when. Our utilities were overcharged because of construction and we dealt with insufficient trash bins for the additional unit built behind our house. I think we went through two different property managers between touring, signing, and moving into our home and so many questions and communication records were lost in that change. After Gardenia was hired, she helped with every single issue in a quick manner and communicated it over email, text, and phone call. This made sure all residents were in the loop about what was going to happen to the property for any maintenance, updates, etc. She always followed up and always made sure our residents were happy, updated, and satisfied with our housing. Everything from rent adjustments, utilities, tour notifications, property improvements, our maintenance requests, and more were all addressed by her in a very timely manner and more importantly, she left no loose ends. Another huge plus for the maintenance team at Mosaic. They are extremely detail oriented and respect personal belongings. They get things done super quickly and it's always done right!!"
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