The Villas Woodland Hills 5807 California 27, Los Angeles, CA 91367

"I moved in here after the Northridge earthquake. I have to comment on the maintenance crew at this complex. They are the best. They are courteous, friendly, efficient and artists at their trade. Pedro and Sal are two who I have known for decades. There has never been any maintenance issue that they did not only repair promptly, but did so in a manner that was either artisticly stylish without a waste of effort or material."

"We moved in here May 2023. And my friend's property got stolen 3 times among the 4 months we lived in here. The total lost is 8500$. The first time it was a bike in the gated garage worth 1000$. The second time it was tools left in our parking spot worth 500$ . And the third time, which is yesterday midnight, someone broke into the car and stole the tools in my friend's truck which worth 7000$. The lady who parked right next to us, which is a red Mercedes. Her car got stolen as well. Yes, her entire car. The biggest problem this place has is security. It is really bad. Even though they claim they have cameras around, they don't work. If you are lucky and it works sometimes, the camera itself is not night vision, so you can't have a clear view of a license plate or someone's face. We are seriously considering moving out of here. And if you are thinking about moving in, then maybe think twice."

"The WORST thing about living here is that it is sold as luxury apartments but I dont know any luxury building that allow people to smoke anywhere they want , we cant use our terrace as the smoking is so bad. Even inside my apartment which we love, in the evenings I have to go in the bedroom and cant stay in my lounge as the smoke from downstairs creeps up. It makes us so sad!!!! :( Especially as we live in California, a very health conscious city and the government have made it easy for landlords to protect tenants (there are laws that give the landlord permission to revoke smoking from the lease) as there are so many people getting cancer these days , but still it sadly remains this way, with cigarette butts littered on the floor and wafts of smoke up your nose, its truly awful! Many of the other tenants I have spoken to are saddened by it and will certainly put off any incoming tenants. Also if you are a parent you cannot get around with a stroller as there is not one ramp, so we have to carry the baby in the heavy stroller up and down big flights of stairs, when you are alone, its virtually impossible and dangerous, ive nearly fallen over on numerous occasions! However, money is seemingly spent on other areas to make the place look ascetically nice but in reality the important things like health of the tenants and making a clean and safe environment are ignored. I wont mention the water!!! The BEST thing about living here is maintenance always comes very promptly to fix things, usually the same day which is pretty impressive by any standards! The pool area is nice and big and lots of well taken care of green areas. This place has potential to be really nice if they could just address basic human health standards that one would expect in the age we are living in and also consider that no parent can use a stroller ANYWHERE in the building. Then it would be a good place!!!"

"I appreciate the items that were addressed & fixed. Two major items were not. I am still not able to set internet due to the coaxial cable issue. There isn't a water line set up for the refrigerator so the freezer cannot make ice cubes. Also my AC unit does not work. The pipes freeze whenever it's running & air does not come out."

"Believe these bad reviews, they’re very real here! Had to review because of how things have changed over the year so far and why we initially moved in, in the first place; on the surface and because of the location, this complex is really great. Airy courtyards, supposed security, a park across the street for pets and play, a pool. It’s a great opportunity. And when we first moved in, we were pleased with the service we received from the previous hired (but now replaced) office staff. She was friendly and on a first name basis with residents who came in whenever we were chatting with her. Cynthia! Someone even brought her a slice of quiche while we were sitting there. She was a great representative. Over the past year however, we’ve seen new ownership, a complete turnaround in service, all while dealing with surface level glamor maintenance while real issues are going on in the plumbing and water here. MAJOR issues that are wide spread throughout the complex. Everyone I’ve talked to has the same water issue. So often, people come and try and sell water subscriptions to the residents! So many people have to pay for filtered water to be brought in and I am about to become one of them. Extra expense! Should be reimbursing us. These kitchens might be newly remodeled, but they still run yellow, or even bright orange for a full minute in our apartment before going kind of clear. The other day, literally just a few days ago, every faucet and toilet in our place sprayed out bright, orange, completely murky water. I reported it twice to maintenance when we first moved in and we were told it’s just bad pipes and we should run the water for a while then it’ll clear. Can’t blame maintenance, they’re really great and the only thing that’s still good. But the water has definitely gotten worse and we haven’t even been here a year. Never fully clear. it tastes bad. The shower in one of our two bathrooms is unusable, the water comes out so hard and full of buildup, your hair becomes matted even with a filter shower head and special shampoo. It’s completely unusable. We have to use just one of our showers. No more night security from what I’ve seen, for months. We used to see them walking around at night all the time. And we’ve had bikes stolen, cars broken into and packages taken all within the past few months. Don’t be fooled by all the fancy fake wood and construction, they’re covering up major issues that are hard to catch until you're signed into a lease for the next year. Oh and I forgot so I’m tacking this on the end, we’ve had two issues that haven’t been resolved at all even after multiple reporting: first, large amount of dogs pee in the INSIDE stairwells that are carpeted. The smell builds up, especially in the warm summer months. Makes a very unsanitary and also smelly environment that residents have to walk through every day. They won’t even do anything like put up a sign. It’s really gross. And second, broken washers and dryers. We’ve had two (so half of the washers and dryers available) broken washer and dryers that we’ve reported a few times (like the signs say we should.) and they have literally done nothing to fix them all year. And when we report them, they put up a sign for a day, then take it down and don’t do anything to fix them. So people just keep using them even tho they don’t work and just eat your money. AND they raised the price of laundry to over 2 bucks a load, 2.75 even. Really adds up when you think about how much laundry people do in a week. For machines that don’t even blow hot air. What a fun world we live in. Please fix all this IF you can. Note: they commented that they’d contact me and have yet to do so! Assume if this note is still on the review, they still haven’t done so."