Pinecrest Apartments

"Here are things that I have experienced that they don't tell you: There is train station right next to the apartment complex. The train will wake you up every morning at 8 o'clock; sometimes on the weekends too! There are people working on fixing the trains around noon to 3. Very noisy. Terrible staff, and the management will scam you with utility costs. Here are the lists of utilities that you'll be paying for that they won't tell you: water base, water, utility billing fee, wastewater, wastewater base, and trash. It doesn't matter how less you use, it increases every month. You'll be amazed when you get your bill. I've been paying over $350 every month just for the utilities including PG&E and Xfinity. My neighbors and I found cockroaches in the apartment and there are bugs running around the walkways in the apartment complex. Very unsanitary. Very unsafe. Number of people's cars got broken into and car alarms went on literally every night last month. Very unprofessional. All of my neighbors and I got water shut off at least three times every month. Good luck."

"I've lived at Pinecrest for over 4 years. Up until mid 2020, you could count on a new leasing office staff every 6 months or so, and many of the staff members were unhelpful and made renting far more complicated than necessary. But Debra and her team have made living and renting here so much easier. I feel as though they really care for the residents, and they really do try to help when an issue comes up. Yes, the complex is a little dated, and sometimes there are plumbing failures or other construction jobs that cause an inconvenience. But the current management always makes an effort to solve the problem ASAP."

"Hello? Everyone reading this my daughter and I have resided at this property well over 5 years in total it had pros than cons. I had an issue which was resolved and I moved out prematurely gave a 30 day written notice received my deposit back. I reapplied got called back just to be rejected and be told I was denied because of my rental history!! I've only resided at two apartments in Davis and my rent is generally paid in advance yet I've be denied to return when I left on great terms my apartment was one the cleanest they've seen and was very impressed, didn't have issues with insects. Very degrading how I've been treated just to be called back for an available apartment just to be turned down makes no sense."

"Lease process was terrible; they took a large security deposit, and then held off for weeks before saying whether or not we had the apartment. Then, when we went to take possession of the place, at the date they picked, the apartment's dishwasher was broken and sitting unattached in the kitchen, the hot water in the shower was broken, and the place was dirty. Because of the difficulty of finding other housing on short notice, we let them make quick repairs, and then took possession. After 5 months now, they just sent me a letter saying they wanted me to sign a change to the lease agreement. The letter says that if I don't do it, that I'll be in breach of our current lease (a lie). I went down to the office to set things straight, and after telling them no to signing, they said "Fine. You don't have to do anything. You won't be evicted in 3 days." They didn't apologize or anything; they're completely crazy. The people working here must just really hate their bosses, because they're trying to tank the company. First Pointe Management Group needs to clean their house (or treat their employees better, cause this seems intentional)."

"I have lived there for a bit more than one year. I have good and bad comments: Pros: Nice place to live in terms of street silence (expect for the train, which can be a bit annoying sometimes, but you get used to it) and easiness. The lawns looks always awesome and that makes a pleasant experience to walk around the complex. Mind you, that takes a lot of watering, which in the middle of the night can be quite annoying when every 10 minutes the sprinklers go off...It is quite clean as well, and although sometimes it takes some pushing to get it done, the maintenance is quite good. I haven't had any bug issue and all the appliances work, and when they don't they replace them. They are building new units as far as I know when I was moving out. Finally you have gym (although it is teeny tiny and have only 4 machines...), a nice swimming pool, laundry, parking lots and BBQ areas. Cons: Unfortunately they have quite a few...Management is deficient. They change the clerk every few months, which makes things really hard for them and for you to manage. When the new clerk starts to understand the thing and have some clue about the place...they replace them for someone new! In the year and a half I lived there I met at least 5 different people at the office (not counting the director). Forget about communication via email, they never EVER reply. In general they are not super supportive and you have to insist to resolve your issues, they usually are kind of lazy/careless about doing stuff and you have to insist until they finally do what they are supposed to. The houses (at least the one I lived in) are quite old and worn out, but is not a big deal (everything works in the end). They charge you separately from the rent the water&sewer expenses, but the funny thing is that it is a shared bill! you pay for what everyone uses. Even if you don't use too much water it doesn't matter, they will charge you the same. Some months this extra charge came up to $60! I think this system is unfair, you should pay for what you use, not for what others use...this makes you completely careless about what amount of water you use, saving water is useless...you are going to pay the same anyway. Finally, the price is definitely too high. It was fair a couple of years ago, but they decided to increase almost $100 the rent every year, making it completely unworthy. It is a pity because I really like the place but the all of these issues made me look for another place."