Park 12 - The Collection

"We moved into Park 12 when it was first built, lived here for a year then moved away. We enjoyed living in this beautiful, luxurious high-rise so much that we have since moved back and enjoy every minute of it. Valentino helped us secure an absolutely gorgeous unit, he worked so hard on our behalf. Very helpful, professional, and always followed up promptly. He made the experience seamless and he is very knowledgeable with the building, and the entire lease process. With a great personality, and always greeting you with a smile we appreciate all you did Valentino, thank you so much, and we couldn’t be happier to be back!"

"We moved into the Tower building in just over a month now, thanks to Jose, and while we have to admit that there are issues and concerns, particularly around security and communal amenities that GreyStar seems slow to address, our experience with the on-site staff have been remarkable! Darius and Tim have been amazing with fixing any issues that have come up within the apartment, and the on-site management staff from Maleek to Danielle (hope that's the correct spelling of her name) have been encouraging. They seem highly committed to addressing the issues in the building and making sure the residents have a positive experience here. We love the security guards who are quite friendly and accommodating despite having a difficult job given the neighborhood, and the house-keeping staff could not possibly be any lovelier, they are just sweet and brighten up our days when we pass them in the hallways."

"We moved to Park 12 couple weeks ago and everything has been absolutely amazing from the moment we started this process. The building is beautiful. They are well built. Although our apartment is facing Petco Park the noise is minor and has not been a bother for us. The security is great. The amenities are unlike anything I saw when I was touring other places. The parking is surprisingly easy with many open spots. I had already put in an application at another building, but I wanted to tour couple more properties before I make a final decision. I did a self-guided tour which was very user friendly, and I met with Valentino in the leasing office after. He is the main reason I am writing this review. He was very friendly from the beginning and gave me all the information needed. He showed me the actual unit and was very patient with me and all my questions. I was so impressed that I decided to put in a deposit and apply for the apartment although I had other tours scheduled for the rest of the day. He made everything very easy on us and met all our needs. I actually ended up switching units before our move in date and he never lost patience with and help me through all of that with the same friendly personality. I have needed his help couple of time after we moved in as well and he is always there to help. I have lived in many apartment complexes. I have me met a lot of good and bad staff members. I must say Valentino is the absolute best. I have also been helped by Daniel, Jose and others and they have all been great. Greystar has done a fantastic job with this building and the staff."

"Okay so it’s been about 3 months since we’ve moved in and I have to say, we absolutely love it here! Everything negative that we read about or were told have not happened to us. Jacuzzis are always broken - they’ve worked every time we have gone. Flooding in your apt - we live in the tower and have not had any problems with flooding. It’s funny because we hear about all these problems but we are having a blast and have only experienced minor problems with our apartment that have been fixed within a day. Maintenance team is top notch except for a couple loose screws but as long as Darius is on the team, you’re in great hands. Our stove wasn’t working so they replaced it with this amazing brand new one that has a built in AI Cleaner and also works as an Air Fryer. SUPER COOL! Staff and Security are friendly. Amenities are top tier. Oh and we absolutely love and use the dog washing area all the time. So much better than using our bath tub. We love it here!"

"Had a great stay at park 12, the facilities are amazing, the pool and spa were definitely a highlight! Maleek was extremely helpful with our questions and queries, I would happily stay here again!"