Days Inn by Wyndham San Diego Hotel Circle

"Location is not good. Suspicious people hanging around and each night I had to call the front desk to let them know someone (a different person each time) was sitting in their car blasting music right outside my room. Room was not clean and was quite dilapidated. I thought the light over the sink was going to fall off the wall at any moment and it definitely hasn't been dusted in the last year. The caulk in the bathtub desperately needed replacement but it's no wonder it deteriorated bc the bathtub is not level so all the water runs towards the wall and sits there. Smallest bath towels I've ever seen in my life, they were like a scarf. There were at least 4 different kinds of bugs so if you've got a dog that likes to chase and eat bugs this is the perfect place for you! My door scanner stopped working and locked me out. I will say maintenance came right away and was wonderful but the people in the office seemed like they would rather be anywhere else and each guest was an annoyance to them. Even when you're trying to give them money. They just stand there typing on their computer for like several minutes and if you ask a polite question because you don't know what's going on (bc they don't explain what's happening or what they're doing) they seem very annoyed with you. Hidden charges: parking is $20 a day and pet fee is $50 per stay non refundable. No breakfast included. Added altogether, it would be more cost effective to actually stay somewhere nicer."

"The house keeping staff were absolutely wonderful and they did a really good job overall. The linens weren’t cleaned and there was dirt and stains on the sheets and pillow cases. A couple staff members were also extremely rude and had an attitude."

"Will give this hotel a 4,5 star. Simple hotel, but good for the price. Its close to the highway and when you have a room at the road-side, it's quite noisy. Staff is very friendly, there is lots of parking and public transport nearby. Location is very good to go anywhere in San Diego. I would go back here next time."

"I have stayed at this hotel about 10 times but my most recent visit was on 1-31-24. I went to check in and the check in door was locked as I believe is normal practice after a certain time of night. I rang the doorbell about four times and after nobody came to the door I called customer service to see how I would be able to check in. At this time, a lady finally came in and unlocked the door. My comment as I walked in was, "wow, I was waiting for 15 minutes for someone to open the door". Instead of a customer service friendly response such as "Sir, I am sorry you had to wait, I was busy and this was the 1st chance I had to help you", her response was immediately argumentative. She said "There is ABSOLUTELY no way you were waiting for 15 minutes. I saw you walking up to the door." A. If you saw me walking up to the door why have me wait outside in the cold without at least acknowledging me. And B. Even if it wasn't 15 minutes, why start a conversation with a guest so rudely? She proceeded to have a huge attitude the entire check in. I asked her for free parking as an inconvenience to me waiting outside and her rude customer service and she declined. When I tried to complain to management in the morning they also declined saying they checked tapes and I was only waiting for 4 minutes outside. I think the point went completely past them. This is no way to run a business and this is no way to treat a returning customer. I work in downtown and frequently stay in this hotel when I am unable to drive home. I have never asked for anything for free and would never unless I thought it was warranted. Needless to say, there are plenty of other budget hotel options in San Diego and I highly recommend checking them out before you stay here. The customer service is absolutely terrible and I personally will never be staying here again."

"You can tell the staff here really care about running the place well and making guests comfortable. My family stayed for 4 nights in the 2 queen room and found it to be spacious and clean. Best of all, the staff helped us out of a sticky situation when we woke up to a flat tire -- they brought an air compressor over to our car and pumped it up! Thank you for the top tier service."