AVA Little Tokyo

"35% rent increase is wild for an apartment that continuously has issues. Neighbor had bed bugs and they didn’t treat them until they could pay for the treatment. This meant this issue could’ve spread to us in the 1-2 months they sat doing nothing about the issue. Additionally, there was a guy with a machete who broke into an apartment downstairs. The fire alarms are always going off and amenities are always not working. Expect the hot tub to be closed half of the warm season. Also, they swapped to appointment only for the office. This means you wait days to even get ahold of them for simple questions or concerns. This apartment is a complete rip off and you’ll be better anywhere else. For over $5000 in rent you’d expect a very quality place to live and this just isn’t it."

"City dwelling will have strong pros and cons, and with that in mind, I think living at AVA Little Tokyo exceeds all expectations. The team of people at AVA have much grounds to cover, and many floors filled with units to maintain, in two separate buildings. I really appreciate the leasing office staff and their hard work I don’t know how they keep their cool with all these people making demands on a daily basis. True professionals indeed. Justin at the leasing office has been very helpful with every aspect. Jorge and Eden are simply the best and they go out of their ways to make things right. I appreciate you, thank you."

"Ava / Little Tokyo is an awful place to live. Management refuses to address any community well-being issues. There are non stop barking dogs through all hours of the night/morning/day. There is dog poop throughout the complex, in stair wells, elevators, hallways. There is constant false fire alarms that make it impossible to stay in your apartment while the super loud alarms are blaring inside your own apartment. My dog has become neurotic from the constant false fire alarms. The 'keyless' entry system is constantly on the fritz."

"Thank you for the hard work from the management and maintenance people to make living experience great in AVA little Tokyo Shout out to Justin, Roland and Ashley from leasing office for helping me. Eden, Jorge, and the staff who clean the trash and community. Just one point that I don’t like my neighbor and I don’t know who always leave trash in the trash room. What’s going on with the manners….. there is a trash chute……"

"The only positive aspects of living here are the proximity to good food and the maintenance crew. There are minimal safety measures despite the fact that the building is adjacent to Skid Row and has a significant homeless issue. A homeless man broke into an apartment with a hatchet and set off the fire alarms a few months ago, and AVA kept the entire situation hush. A homeless woman broke into my patio and stole my property. Other than forwarding my complaint to security, nothing else was done to address the incident. The same homeless man continues to sit outside my apartment and smoke for months. When I call courtesy patrol, no one shows up. Roland from the leasing office mentioned that I could move into a different apartment, but when I emailed him about this and requested to talk in person, he never responded. He was also the one who insinuated that all first floor apartments have a home security system as part of the lease. It wasn’t until after I signed the lease that he told me that I had to pay for the security system myself (and actually my apartment doesn’t have a built in system anyway). Don’t live here if you value personal safety."