Gas Company Lofts Apartments 810 Flower Street, Los Angeles, CA 90017

"NOT WORTH IT !!! The only positive thing I can say about the building the staff on site and maintenance. When you talk to them they actually take care of set issue 1.The place is run down with poor upkeep, elevators down all the time. 2.They have changed security companies serveral times over the course of my lease term here and they are rarely at the front door, when entering through the main door at night. 3. You can't talk to anyone at the office. You call, they rarely pick up and you get some text days later saying to "give them a call about your concerns". Not having staff on-site to take care of issues for the sake of cutting costs is not helping, and with Ray now leaving due to "budget cuts" in a few days its going to get worse. I have reached out about being charged for for a fee all year that I shouldn't have been charged and they yet have to reach out after I provided actual documents for proof. 4. I've seen homeless and suspicious people in the elevators, even upstairs by the pool area. Assuming they were showering. 5. I have found fruit flies and roaches coming out of my bathroom area and the floor I live on is pretty elevated, I rarely open my windows since I'm running the ac and air purifier all day. My lease is up end soon and I can't wait to leave this dump. Do yourselves a favor. Don't let the low price entice you, that will cost you your peace of mind. They are fast to respond to negative reviews online but can't seem to respond to any tenant related issues. They will just tell you to reach out to them."

"There are two shining stars of Gas Company Lofts. One is Melissa in customer support, who is always responsive, good humored, capable and just plain great at her job. It is always a pleasure dealing with her. The other is Abraham in maintenance. It seems like he is always working and he is always getting the job done in high style. These two hard working people are saving the reputation of Essex. The corporate office often drops the ball but the folks on the front lines like Melissa and Abraham are always there to pick it up and save the day."

"DO NOT MOVE HERE. Your packages will be stolen, the fire alarm will go off many times a month, it will take weeks to get the building to respond to any questions or requests, the security is only there 40% of the time, your rent will be jacked up the maximum possible each year, the utilities are extremely high, and the larger management company is soulless. I was a tenant for 2 years and they went through so many different management changes and I kept hoping for the best but left mad that I ever trusted it would get better. BEWARE."

"WARNING ⚠️ NO SECURITY present anytime for help. Someone just got inside the building and tired to get in my apartment…. It’s a very u safe building. I’m writing this because it’s keeps happening and there’s no one to help.?!?!? No security present but just that sign all the time."

"I have attached photos and videos of our first tenants meeting of everyone complaining about the the building. They just let go of Ray, the one guy who actually helped when situations happen. Poor building management, lack of security, homeless people strolling through, people selling drugs out the building, junkies hanging by front door, elevators always broke, stolen packages. Went up on my rent without notice After scheduling a meeting to catch up on my rent the and IGNORING MY EMAIL the building owner banged on my door aggressively & unexpectedly screaming and harassing me saying I’m being evicted me for unpaid rent that is protected by LA Covid 19 protection until Feb 1, 2024. I have always been vocal and communicated with account management. Sent an email about this and was ignored AGAIN. Just sloppy. Stay away these people are desperate. Best thing this building has is the front desk, gym, maintenance."