Villas at Park La Brea Apartments

"Five stars for the walkability, APPEARANCE of the community, and ease of commuting. My wife and I moved out recently after 2.5 years in a second floor courtyard unit. 2.5 stars for the actual conditions. -its an apartment, SOME noise is expected and ok; but the soundproofing is terrible. -For over a year, our upstairs neighbors were excessively loud at all times of day or night to the point we were losing sleep, being constantly woken up in the middle of the night and during business hours, we were unable to work from home due to the level of noise coming from the upstairs unit. They would vacuum past quiet hours, stomp and slam things constantly, they allowed their 4 or 5yo child to scream, run, and throw things before 6am to past 1130pm (noise in quiet hours is a lease violation). The kid would throw a tantrum at 945 st night while getting a bath, and we would hear every last moment. This went on even as we were moving out. -the courtyard entryways around building 3 always smell like dog pee, and pets are rarely cleaned up after, and never leashed. Dog parties constantly in the courtyard late at night 1030 on with barking, growling, and owners just standing around talking loudly. Two star for management; esp the two folks I had the misfortune of working with. -Generally took multiple days to respond to emails, I've rarely seen anyone actually on site in the office (or even an open office door) and seems to rely solely on emails to communicate -they don't enforce quiet hours, dogs on leash, smoking, speeding in the deck, trash cans or shoe racks in hallways, etc. I was told 3 months into a noise issue "it's an apartment, you have noise, get over it". I complained multiple times a week about noise but it was never resolved; we were not offered to relocate units, nor were there any effective changes to the upstairs. -The management I interacted with for our issues was apathetic, unsympathetic and uncaring. They communicated solely via email and made no effort to be out in the community. They never came by to listen to our noise issue while it was ongoing, never reached out to see if things were improving, never offered to let us change apartments (even if it was a downgrade, even just offering would have at least been something)."

"Nice location and overall nice apartment but it smells strong of dog pee in the courtyards, it's impossible to get ahold of management, and their are super loud neighbors in the middle of the night that they will do nothing about. Our baby couldn't sleep. Workout room is good"

"My husband and I have been searching for an apartment in Los Angeles for a few weeks now. Many of the apartments we have seen seem run down and overpriced. Last week, we discovered Villas at Park La Brea- and knew we had found our new home. The grounds are beautiful, with a lot of lush foliage. The apartments are very nice with balconies and fireplaces. All units have washer and dryers - which is an important amenity for us. Most importantly, the rent prices are reasonable. The apartments feel secure, with a gate as well as a guard house (see photo). Management staff members Christy and Krissy have been very accommodating and helpful in the application process. We were just informed that we have been approved for an apartment, and will be moving in April, 2019. We are so excited and feel so fortunate to have found Villas at Park La Brea!"

"I lived here for one year before moving out to a closer place to work. I looked around most of the apartments in La Brea. If you look for a quite and cozy home this is the best one in town. Great location, very well maintained and cleaned every day, responsive staff, convenient website for service requests and online payments. Swimming pool here is the best in neighborhood. My manager in charge, Christy Cipriano is very professional and nice enough to get along well with my family. Service technicians are also very helpful and prompt. It is definitely worth having a tour if you need a place in La Brea."

"I am a relatively new resident to the Villas at Park La Brea. After weeks of construction and disrespect from the staff, I am at least relieved to have found a place (Google Reviews) where other residents are expressing their concerns and opinions on this disastrous situation. Clearly, this construction is not something "everyone wants", as we have been told on countless occasions when we complain. We were told this place had amazing amenities, and as two young women who work from home the apartment seemed like a perfect set up. Over the last month the pool has been closed due to construction. Not only is the pool closed, but the surrounding tables and chairs, which means besides a small common room and one or two office spaces there is no communal room - the amenities of the property make our rent higher, so to lose these for half a month, should be accommodated. And then came the apartment unit construction. With maybe just a few days notice, our apartment became a full construction zone, and all for something that would absolutely NOT benefit us in the slightest. I see another review below where the owners commented saying they were "offering washer and dryer installation". This is FALSE. It was mandatory for every single apartment unit to receive a set up, because it was clearly cheaper and easier for management to do it all at once. When myself and my roommate expressed our concerns and anger, we were told not to worry, as the apartment would still be livable during the day while the workers were there. As you can see in the picture below, our entire living room is completely covered, not to mention all of our furniture (which we usually use to work from home between the hours of 8-5) is moved and covered. I cannot even believe that management thinks it's okay to not compensate at LEAST half the rent for the month, seeing as this project is going on for 12 business days, meaning our furniture needs to be moved and out of the way for their construction well over half the month. But the most concerning thing of all, was that after my roommate came home one day after construction had taken place from 8-5, she found our porch door wide open, unlocked. While we are on the second floor, someone could easily get to our porch and come into our apartment. In fact, while we were touring the unit we were told to make sure the porch "always stays locked". As two young women, this is not only terrifying but so disrespectful of our property. I am beyond disappointed with the last month, and I've never felt so taken advantage of by a rental company."