The Gardens at Quail Run 10120 Bruceville Road, Elk Grove, CA 95757

"The manager was a sweet woman! My sister and I stopped by and saw the waitlist was full but as we got into our car the manager came to give us a list of all the other affordable housing in the area! So helpful and considerate!!!"

"To be so brand new, this place has already left a bad taste in my mouth. My daughter entered into the Lottery for these apartments in February. While I was with her yesterday she received a call from a "Glenn" from Quail Run (this was at 1pm on 7/29/21). He told her that her name had been picked and asked if she was still interested in leasing an apartment there. Of course she said, yes, and Glenn went on to schedule her an appointment for 10am the following day (7/30/21) in which she would need to bring in Deposit, ID, Birth Certificates, Money orders, etc... My daughter confirmed the appointment and said she would be there. LATER THAT SAME EVENING a call came in around 9pm from Quail Run. A message was left by a woman who apologized and said that the property had reached capacity. My first thought is who calls at 9pm after an appointment was already set earlier that day. So This morning my daughter calls to the office (call made at 9:30am) thinking obviously a mistake had been made. There was no answer. Since I live near the property I went myself to see what was going on. I opened the door to an office full of people (who were not answering the phone) Right when I entered there were two women and one older man sitting down. The older man immediately told the women, "I thought the door was locked..." I explained the situation my daughter was having to the lady who asked how could she help me, and she told me that they had reached capacity, and that there was a line out the door yesterday. I asked if that was the case, then why was Glenn calling people for appointments? AND why did not Glenn tell my daughter it was first come first serve basis, had he said that, she would've been there YESTERDAY. I was given no real answer for that, just a flimsy apology on how they need to get better. Then I was told they would be starting Phase Two soon, and my daughter could apply then. I think she should already HAVE a guaranteed spot in Phase Two due to this mishap here. Very unprofessional. Quail Run you need to tighten up, its too early for you to fail like this from the beginning,"

"They had more that 28K applications for the lottery of 96 units! Absolutely insane. They should have only allowed residents of California to apply and closed the lottery after 1k submissions rather than a specific date. They will NOT contact you if you didn’t make the lottery. More affordable housing needs to be built in Elk Grove, Galt, and Sacramento."

"Does anyone have any details about when the selected applicants will be contacted? I have entered the lottery but have no updates. Hoping my family gets selected. Just had a newborn last weekend. I know we all need this and have our own struggles, I wish everyone the best."

"No details yet, signed up for a 2 bedroom raising my 6 year old grandson since he was 2 days old. This would truly be a blessing for us both he needs his own space something to call his own. I wish the best for everyone if anyone get a call let us know your experience. God Bless ❤️"