Brookvale Chateau

"Honestly from just sending the first email Tori was super efficient got me in that same day. Meeting with her, both her and a gentle men greeted me the office smelled nice and they had candy on the table it was very welcoming. She showed me the property and we got talk a little as well she was super sweet answer all my question even listen to my story a bit, now I'm just waiting to see if my application was accepted but the process has been great so far. Thanks for all your help Tori appreciate you!"

"I have not lived here but recenlty went to look for one bedroom apartment. The leasing office staff was rude and not welcoming at all. The lady made it seem that she is doing a great favour by answering my basic questions. I guess she just wanted me to go. Never had this kind of experience. Although the model apartment I saw was nice. I filled the application submitted the screening fee and they didn’t approved it for 17 days and I cancelled it asking for refund they said no refund because you need to cancel in 1 day of filling the form! How is that possible you cannot proceed because you are not approved and same minute they are not releasing the approval and not letting you cancel! Either they need to deny it in one day so the person know about it. After 15 days no response from them and I cancelled and asking for refund before the approval and they are saying no refund because you didn’t cancelled the application with in one day of submitting!!Rubbish !! Paid $409 just for screening and never hearing from them for 17days no answers to call or message or email. Even cancelled the application before they approved still they did not refunded. Please beware of this rule they have which says cancel on same day of filling application if you want refund doesn’t matter you approved or not! And we all know screening is minimum 2 day process. So think thrice before filling. No refund is the rule! They will not give money in any case. Breaking the rule of 21 day notice of California"

"I have not lived here but recenlty went to look for one bedroom apartment. The leasing office staff was rude and not welcoming at all. The lady made it seem that she is doing a great favour by answering my basic questions. I guess she just wanted me to go. Never had this kind of experience. Although the model apartment I saw was nice."

"I had the pleasure of working with Tori, one of the consultants at this apt complex and she was VERY accommodating, kind, welcoming and knowledgeable about the property. She toured a unit twice with me and clearly explained the application process which subsequently went very smooth. She was great at following up too! I have nothing bad to say about my experience."

"Nice place to leave in nearby school and college for children. Nearby park area for children play. Walking distance for school college. Public transport for Groceries. —— Amit M"