The Fitzgerald

"Interesting - all five star reviews, and all praising Mac Edwards! Given the contrived prose, I can’t imagine these reviews were written without incentives as my leasing experience at The Fitzgerald was horrendous. When viewing the building I expressed interest in a patio apartment and was shown one of three patio units. Mr. Edwards said the other two units were already leased and even threw in - “There’s another couple who have applied for the last available patio unit, but they haven’t paid their deposit; so if you make a deposit this weekend, the unit is yours.” Ha! My bad!! I’ve been living at The Fitzgerald almost three months and the other two units have been vacant, and are still vacant - as is about 75% of the building. Once I moved into the apartment, I discovered a myriad of defects. So far I’ve had my dishwasher flood, the oven screech, the stovetop break in pieces, and the toilet back up. Everything in the apartment is low cost and poor quality - no ceiling lights in the bedrooms, no place to put a bar of soap in the shower. I haven’t been able to prepare a meal the majority of the time I’ve lived here. Recently, while finally replacing the screeching oven, the stovetop was disconnected, and again I’m unable to prepare a meal. Maintenance is spotty at best, and currently there is not a maintenance person to service the property as the last man left. After Mr. Edwards receives his rental commission, you won’t see him again!! If you lock yourself out (everything is controlled by an app), you are out of luck as Mr. Edwards is no where to be found and doesn’t respond to his calls or texts. I requested key cards three weeks ago and am still waiting for Mr. Edwards to issue them. Shortly after I moved into the apartment, I discovered the refrigerator was missing its water filter and I texted Mr. Edwards. He responded “Did you look?” I’m paying $7.5K/month, not including parking or a mountain of add-on fees, to live in this corporate hellscape and that’s the level of customer service I’ve come to expect. Also, if you have any sensitivity to fragrance, this building is not for you! The halls either stink from the garbage shoots, or they smell from the suffocating cleaning products used to mask the fetid smell. Be warned!!!! If you need to be in this neighborhood, and you can tolerate a corporately managed property, lease from The Madelon across the street."

"Happy to call this community home. The neighborhood is quiet with great restaurants all around and quick access to the 101. Units are well insulated, with modern appliances and spectacular views. Special shout out to Mac for his help throughout the whole process!"

"New home, and brand new! Mac the property director moved me in, and he was so engaging and helpful through the whole process. The appliances are so amazing, and the amenities are very luxurious. So happy to call Fitzgerald my new home!"

"I am writing a review for the tour and application process. Mac Edwards was an excellent communicator and gave a great tour; he made the process of applying seamless while remaining in close contact. I highly recommend considering The Fitzgerald!"

"My experience touring apartments at Fitzgerald was fantastic, thanks to the exceptional hospitality by the property manager, Mac. Mac was incredibly helpful, offering detailed tours of units that matched my preferences. The apartments are top-notch with stunning finishes and great views. The lobby exudes grandness, the rooftop lounge and gym are fantastic. Although I couldn't sign the lease this time, I highly recommend Fitzgerald, and a big thanks to Mac for a great experience!"