Festival Foods 401 West 98th Street, Bloomington, MN 55420

"I really enjoy shopping at Festival foods.But today was a totally different experience. I went shopping for my Holiday meal.I came to this store because it is on the bus line and I like the selection. The employees know my husband by name because he is a regular customer. When I checked out today a cashier named Lori waited on me My husband is disabled and I am on S.S.I. I just got an E.B.T. card and userd it for the first time today.I had a little trouble and the cashier was so rude to me.She glared at me when I put the pin in because I cancelled it because I knew I did it incorrectly. She didn't hesitate to tell me so in no uncertain terms!I felt so badly Like I was some kind of scum to her!She acted very annoyed with me!She did not thank me or smile or treat me like I mattered as a customer/ person!She handed me the receipt and said "Here you go:!My husband and I lost our home and we have a limited income and we need a little help.I left the store feeling So hurt and I just cried.We have been shopping at Festival for probably 15 years.I will make sure I go somewhere else in the fututeI think she should retire if she hates people and her job that much!I felt humilated!humiliated! Never want to be waited on that particular cashier ever again, if I ever come back to this store!I give the store itself 3 stars, but her a minus 1 in the hole!I will say the young man who was bagging the groceries wished me a Merry Christmas and He was so nice and kind!God Bless him!"

"Have only shopped here three times, however, my experience is enough to make me switch to this as my regular grocery store. Every single employee I have interacted with has been helpful and courteous. If I ask where to locate something, they will take me there, rather than just give directions. The fish counter guy is super helpful and always answers any questions I have. Same with the deli staff and the staff overseeing the self checkout. Groceries are good quality and reasonably priced. So happy to find this store!"

"Great store. Very good meat department with full service. About the the only place that I found that will run a flank steak through their meat tenderizing machine for making Cuban steak. Lunds/ Byerlys tells me that their machines got old and they decided not to replace them."

"Lovely grocery store. They always have the local items, I'm searching for. If I were a local, I would shop here weekly."

"This is a wonderful smaller neighborhood market. It's never overly-busy...and...offers a decent selection of items. It is a smidge pricier than some of its competitors on some things but...nothing outrageous. I've also noticed they are cheaper on some big ticket items than the chain stores are...so...it balances out. They have some harder-to-find things that I don't usually see at other grocery stores. They offer many local brands...as well as...'fancier' items. Something for everyone...and...every taste. Also...they have the freshest produce. Nothing ever looks wilted...or...damaged. They have a deli counter...meat counter with some really interesting displays of meat/fish...and...also a bakery onsite. Their baked goods are some of the best as far as grocery store fare goes. I love that they have a wide variety of in-house baked breads...particularly the sourdough. The donuts are divine but...sell out fast...so be there early for the best selection. There is also a full-service sit-down restaurant - Taste of Scandinavia - inside. The food is priced fair...and...is very delicious. The staff is amazing. MANY have worked there for decades...and...recognize regular customers. They are so friendly...and...helpful...in all departments. I like that they have a person who bags your groceries. It's not a difficult task but...sometimes...it's nice to not have to do it. Amirite? ;) There is a drive-up grocery pick-up in the front of the store if you need assistance getting your groceries into your car. This is a saving grace for many of the elders who live in this neighborhood. They don't use cart corrals so...make sure you return your cart to the inside of the store if you take it out to your car. We will always shop here...and...continue to recommend it."