El Camino Women's Medical Group

"This review is for Alexandria Carrillo, who NEVER emailed me back after the first email. Look elsewhere for your healthcare needs. Lack of communication and poor professionalism."

"I found that the doctors here were kind and compassionate when I saw them in person but, at the end of the day, that did not make up for the large mistakes made while handling my care. I ended up going through a three-month-long miscarriage process due to their oversight of tissue that I retained. Throughout the process, I raised concerns about symptoms that I was experiencing but didn't feel like I was being totally heard until I *discovered* (for lack of a better non-graphic word) the retained tissue 11 weeks after the whole ordeal began. At my last ultrasound, I was told that I still had retained tissue that would require a surgical procedure. I got a second opinion which (correctly) contradicted this and, adding insult to injury, was gifted a cancellation fee when I went to cancel the unnecessary procedure that I felt rushed into scheduling."

"My experience with El Camino Women's Group was a complete nightmare. From the chaotic atmosphere and communication to the complete lack of aftercare and patient support, this gynecologist failed to meet even the most basic standards of care and professionalism. the excessive wait times, losing track of recprds every time (which was a nightmare and excessive time waste to hint them on results of ultrasound/history/lab tests and sometimes i had to postpone my appointment till they find them!), The gynecologist's indifference and lack of aftercare left me feeling neglected, frustrated, and anxious about my well-being and my baby's health. After delivering my baby, I never met the gynecologist, and the on-call doctor prescribed a painkiller that I was allergic to, despite it being listed in my records. They refused to change it and suggested over-the-counter ibuprofen instead. During my appointment, I waited for 40 minutes, only to be seen by a nurse practitioner who solely measured my blood pressure. When I requested to see Dr. Gupta, she callously declined, citing a lack of time. After voicing my concerns, the office manager contacted me to apologize and offered another appointment. However, the experience was just as disheartening and unhelpful. In my 4th week appointment due to bleeding, Dr. Gupta informed me that I didn't need to return for the six week checkup, disregarding any lingering concerns. To my surprise, I was asked to fill out a questionnaire as if it were six weeks post-delivery, yet none of my specific concerns or questions were addressed. Seeking support for my back pain and other issues, I was met with dismissiveness. Dr. Gupta emphasized that her only focus was the healing of my C-section wound and showed no interest in discussing further steps or addressing my concerns about an ultrasound for a breast issue. I was told to schedule an appointment after six months, leaving me feeling neglected and unheard. Adding to my frustrations, I received multiple certified letters per week demanding payment for their services the same time After paying the requested amount, I received a letter the next day terminating me as a patient, despite it being only two months post-delivery. In summary, my experience with El Camino Women's Group was a complete nightmare. The chaotic nature of the practice, combined with the gynecologist's indifference, lack of aftercare, and rude behavior, left me feeling neglected and anxious. I strongly advise anyone considering this gynecologist to seek care elsewhere, where compassion, competence, and organization are prioritized"

"This review is both for the clinic and the OB, both of which were terrible. My wife and I both had a horrible experience with OB Gupta. We are expecting our first child and my wife obviously had a lot of questions and concerns. Gupta offered brushed off all of her concerns and questions. Every appointment with her was at like 5 minutes and then we were rushed out. The clinic will charge you for unnecessary tests through labs that your insurance will not cover. Highly recommend finding a different place to receive your care."

"Incredible care! Had an amazing experience going through pregnancy and the birth of my first child under the care of these incredible doctors. I loved that I got to meet all the doctors so whoever was on call at the time of birth would be familiar. I was always educated, informed and presented with options by the staff that made me feel confident throughout each step. Could not recommend enough!"