Health IQ 2513 Charleston Road, Mountain View, CA 94043

"Would not recommend to anyone to work here. I was working through an agency for this client a little over a month. Was just getting into the swing of things and before I knew it, Health IQ ended their contract so sudden when it wasn’t supposed to end until March 31. We were all told to log off, submit our time cards, and that we’ve been laid off a week before Christmas. This was very unprofessional. We didn’t get a notice, a warning or anything and they dropped us all. We all have families to provide for and to let us go the way they did, hurt a lot of us. Some of us haven’t even received pay yet, whether through IES or Health IQ. And let’s not forget how our sales that we made, we haven’t received commission for. And they have the nerve to still hire. Do not work here because they’ll let you go whenever they feel like it. If I could get in touch with every senior that I’ve called from this company, I’ll apologize to them all and let them know to block every number Health IQ calls from. It’s ridiculous. Then they had us working 10-12-14 hrs a day during AEP and would get mad if we were to have a doctors appointment or just have a life outside of this company. Don’t work here!"

"The agent was very helpful in finding a prescription plan that would work for me. Had problems with my computer and the agent was very patience with me and walking me through everything. The agent sent the site where I needed to go so I could finish the application on my cellphone. Thank you so much for finding me a better prescription plan and for your patience."

"My representative Katharine was EXCEPTIONAL!! From the moment she answered the phone, I knew I was "GREETED" with a smile & I felt a "TRUST"! For weeks I've been reviewing ALL plans, have had numerous phone calls (not as pleasant sounding) so that was a plus. I'm mid 66+ and had trouble understanding most plans & Katherine had patience, kind & TRULY wasn't bothered w/questions. Even explained a coverage I had that I wasn't aware of!! I did have everything ready, meds, drs etc..(did 4get some,) no problem she never got rattled!! Shes a representative that YOU TRAINED RIGHT/GIVE HER A PROMOTION!! Even told me if I have any questions & my husband getting ready mid year, call her & I HIGHLY recommend her.Very knowledgeable on policies."

"I would give this organization minus 10 stars if I could. They keep calling me several times a day. They have been asked to stop. I am on both the state and national no-call lists. These people need to follow the law period. I keep see other complaints where the owner gives these lame excuses and needs the phone number. Dear owner follow the law. What do you not understand about that? By the way, because of the excessive number of harassing calls from this organization, I have turned this over for prosecution. I would advise everyone to avoid this company because of their flagrant abusive marketing practices."