Quest Diagnostics
645 San Antonio Road, Mountain View, California, United States
About the Quest Diagnostics
Quest Diagnostics is a leading provider of diagnostic testing, information, and services in the healthcare industry. Located at 645 San Antonio Road in Mountain View, California, this institution offers a wide range of medical testing services to help healthcare providers make accurate diagnoses and treatment decisions. With a focus on precision and efficiency, Quest Diagnostics is committed to delivering high-quality results to improve patient care. Whether you need routine blood work, genetic testing, or specialized diagnostics, Quest Diagnostics is dedicated to providing accurate and reliable testing services.
Photos of Quest Diagnostics
645 San Antonio Rd, Mountain View, CA 94040, United States
Opening hours of Quest Diagnostics
Monday:
13:00 - 17:00
Tuesday:
13:00 - 17:00
Wednesday:
13:00 - 17:00
Thursday:
13:00 - 17:00
Friday:
13:00 - 17:00
Saturday:
Day off
Sunday:
Day off
Reviews of Quest Diagnostics
"I had some labs done in 2022 and they were sent to Quest Diagnostics where I live. They billed the claim incorrectly through my Medicare Advantage plan, by bundling codes instead of submitting them separately. Medicare won't pay the bundled codes submitted, but will pay when they are submitted separately (~$150). Quest refuses to make the change and resubmit, so it hasn't been paid, even though I have contacted my Medicare plan and Quest numerous times. Since it still isn't paid, Quest sent my account to a collection agency. By doing this, it has completely ruined my perfect credit rating. Quest still won't change the way they bill even though my plan has been in contact with them for several months, and I am stuck in between. Note that the same tests were run through my doctor's office and were paid by the plan. BOTTOM LINE -- DO NOT USE QUEST UNLESS YOU ABSOLUTELY HAVE TO."
"I was worried after bad reviews of quest in general, but my appointment was great. I arrived eight minutes early, they called me in at exactly my appointment time, and my blood draw took only three minutes total."
"Inexperienced nurse at the center. First of all, very limited parking in the complex. Had to rush and run for my appointment after spending 15 mins finding a parking spot. This resulted in slightly higher high blood pressure reading and was not given anytime to relax even after mentioning the rush I had to face due to the parking situation. Would not recommend this location, unless you want to arrive 30 - 45 minutes before your appointment and face an inexperienced nurse."
"I had an appointment at 930AM and waited for over 40 minutes just to turn in my paperwork. Then the required time to do the blood draw. The nurse was not able to receive orders and take care of the patient. The medical system needs help and so does Quest. Short answer....it is an HOUR of your time. Is it worth wating your time to go to Quest?"
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