Mercy San Juan Medical Center

"I had my daughter here . It was my first and only birthing experience, but it sadness me to admit it was horrible . I’m truly traumatized . I’m scared to have another child because of this experience. I still have nerve damage and my daughter is 2 years old now . I got epidural and in the process of it , the man doing this he had to redo it 3TIMES . He couldn’t get it on the 1st try . I still remember the sound of my spine cracking . At the time of me giving birth their was more than a dozen unnecessary nurses in the room that I did not approve of . Im sure they were learning because they looked like students taking notes. I’m just unhappy that I wasn’t made aware of this decision making, after all it was my daughters birth . Nobody asked for my consent . I was 19 years old at the time so I feel I was taken advantage of. This was supposed to be a private moment not a live action birthing classroom ."

"Of I were to get shot right in front of this place, id request to go to another hospital for treatment. The waiting room is always packed with homeless people and the wait time for treatment is ridiculous. My wife was taken there by ambulance for an emergency only to be taken straight to the waiting room upon arrival. We sat for three hours before being seen only for them to check her blood pressure and send her back to the waiting room. We asked front staff how long it would be before she was examined and the nurse very rudely replied with "when you hear her name get called." Even after being discharged they refused to provide a ride back. Which forced my pregnant wife and I to have to walk two hours back home at three in the morning."

"I would like to extend thanks to the amazing labour and delivery team at Mercy San Juan Medical Center. Each professional as an individual was absolutely amazing and together working in unity was a very impressive sight to be seen. The cleaning staff, the volunteers, the security officers, and nurses and doctors all were the absolute best. I feel privileged to have had our baby girl delivered and cared for by such amazing people thank you. My wife especially wanted to tank nurses Olga and Sarah for going above and beyond. Definitely the best nurses I have ever met. Giving us, information that was insightful and most necessary to a first time mom, also their attentiveness and eagerness to help made all the difference. Matthew Aymami Melissa Whelpley"

"Wonderful team of well-educated staff!! I was delivering my 4th child there and wouldn't wish for a better group of people to be there for me and my family. They were all so attentive and helpful! Thank you sooo much to Jess, Karen, Amy, Nelly, and Lila!! There were many others but I can't remember all their names. Thank you to Dr. Dawson for delivering my baby girl, Katerina, safely. I enjoyed being a pregnant patient in Mercy San Juan than in Sutter."

"The BEST hospital to have your baby at! All the nurses were very sweet and compassionate. Karen, Amy, Jess, Nelly, Stephanie, Lila, just to name a few... sorry, I couldn't remember you all.. Dr. Dawson was so amazing and careful while delivering my daughter Katerina. Thank you very much from my wife and I."