Cascade Inn Motel

"This hotel was discriminatory in allowing me to stay, after driving 8+ hours to bed we arrived at a moderately priced budget hotel. When I spoke with the women at the front desk I declared that we had a small service animal, the woman proceeded to tell me that they did not accept service animals even though their Google buisness listing shows them as pet friendly. The front desk attendant then stated that they followed their own laws and didn't have to comply with federal laws, then questioned and demanded that we had to provide documentation proving that our dog was a service animal which is against federal law. ADA anti discrimination policy. After being told that my booking would not be refunded we were charged the full amount and unable to stay. Very disappointed with the discrimination and very poor customer service."

"Never going back there. My wife rented a room there a couple of weeks ago, and she could not get any calls out on the in-room land line. She could not even get a 911 call out for a medical emergency. When she went to the front office for assistance, they were apparently extremely rude and would assist her in no fashion. They simply told her to leave the office and that the phones were for daytime use only."

"The woman at the front desk was nice. The only positive thing here. I understand that this is a budget hotel but this was the creepiest motel. The room was not cleaned in the SLIGHTEST. They merely made the bed and called it a day. There was stains all over the pillows and sheets. One of the pillows had BLOOD. The mattress felt like a rubbery hell storm. There was a gooey slim by the front door. The hotel lighting had one fluorescent light which gave it a mental institution feel. Please understand that this is not an exaggeration. I never leave bad reviews. Save yourself and your money from this nightmare."

"The staff were very friendly, but the rooms leave a lot to be desired. Very poor lightning -only one wall light for the whole room- and the entire room only had one outlet...so don't bring anything that needs to be plugged in. Lol! But it's a warm bed, four walls and a roof for a decent price."

"You have to clean yourself. Which is fine I do it better myself anyways, but the sheets are filthy and covered in mysterious stains, the pillows have gone through the holocaust and are disgusting, so I bought my own. Ares is terrible unless you want to get high then this is the place for you. Every hotel on the strip is packing. Don't bring kids here. The pricing aspect for the Same price you can achieve way better."