Hacienda Motel

"Upon reserving a room I made a note requesting a room on the ground level. I explained I have a leg injury & am on crutches. I would be staying alone so I had no way to get my stuff to an upper level room. When checking in I asked if I was being put in a ground level room as requested. The gentleman working said no all the rooms had been booked already. While explaining why I needed a room on the ground level my emotions got the best of me. I was tired from working all day, in a lot of pain and I would not get a refund if I cancelled the room. Allll the sudden a room magically came available on the ground level! Wow! What a miracle! (Rolling my eyes). I thanked him (honestly grateful) and preceeded to the room. The room had carpet that is supposed to be dark blue but was black in a path to the restroom and on each side of the bed. The bathroom door had visible dirt & brownish smudges all over it & paint missing from use. There was barley any toilet paper on the roll and no extra roll available. There was no phone in the room to call the front office; so instead of being able to get off my injured leg I had to go all the way to the office to ask for a roll. The bed was more of a box spring than a mattress. I could literally feel the springs and it squeeked when I moved. It was horrible to say the least. The sheets, blankets and pillow cases appeared to be clean. However, the once white towels and wash cloths were stained & grey. All of the electric outlets were being used so I was not able to use my heat pad on my leg. The air unit has two speeds, high & very high. Where it is positioned it blow directly in my face. So my option was to feel like I was in a wind tunnel all night or sweat with it turned off. This was not a good experience and I would not stay here again."

"Affordable. However, when I stayed here, I had a dream that the man from the front desk came into my room in the middle of the night stark naked with an envelope containing my cash deposit. I don't think I'd stay here again."

"Rooms are outdated and a bit cramped. The service tends to be gruff; I suspect that they deal with a lot of bad elements because they're in a rough part of town. Cheap though, that's good"

"This place is terrible. Not because of the amenities but rather it's the service provided. I was given much grief and told not to come back again simply because I forgot my key in my room. The lady at the front desk, who as soon as I arrived approached my vehicle and started questioning who I was, well she told me that I shouldn't come back since they had to open my door for me. In opening the door for me all they did was program another key. And then she started talking about how I'm going to owe her $25 for the key and then there's a small business and it can't be afforded to be running up down upstairs and downstairs to opening doors. I'm very very disappointed in the service here. The maids will probably open the door and enter your room while you are in there I know they did that to me. It is very much in your business. I would not recommend this hotel to anyone"