Super 8 by Wyndham San Diego Hotel Circle

"Well the first time my husband and I stayed it was an okay experience. But this last time was the worst experience my husband and I had experienced. My husband was ate up by bed bugs in the middle of the night the young lady at the front desk was very kind and helpful to us by switching us rooms upon approval of management that didn’t seem like it was a problem about the bugs. But the second room its toilet wasn’t working we had to fill the back with water in order to flush the toilet. The last night of our stay we got another room but at this point we deserved a complimentary stay or a refund now my husband has all these scars on his body from the bites."

"This place is in a decent area of hotel circle. But it being in a decent spot doesn't mean it's a good hotel. I stayed at this hotel for over 6 weeks. Starting off with the staff is probably the worst staff I've seen. The guy in the front with the glasses was very rude and pretended like if the place was his. Also the girl in the front in the morning the one without glasses who has attitude on the daily. They are not accommodating and they are not good people to have as employees they should be doing something completely different other than front desk. The front desk employee should be the face of the company because they're the ones that you see before you enter and the ones that you see before you leave and both those times she looked and acted horrible. The place is literally falling apart. It rained in San Diego couple weeks ago and both times my room was leaking it did not come anything they did not really care all they did was told me to hold on and the next day they switched my rooms to the room next door. This place loves kicking people out and banning them if you look at their ban list it probably is as long as Santa's list. I don't understand why they kick people out that stay there longer than a week when we are the ones that are supporting this hotel by staying there and also we are the ones that are paying nearly $3,000 a month if you stay there a month. When the front desk guy tried to argue with me saying "we don't need your money" and I responded with "no you don't need my money because you get paid weekly but the hotel does" I talked to one of my neighbors about the situation and ask her how much she was getting her night stay and I couldn't believe she was getting 62 dollars a day for 2 beds and i tried to get that rate and was told no.. I guess you have to be special to receive that rate. Overall me staying there more than a month made me understand what a bad hotel and bad workers can truly be. This place is losing guest left and right all because the front desk and the employees do not want to do their job correctly while they are getting paid.. if I were the owner of the hotel I would be strongly disappointed on my people taking money weekly home and not showing gratitude by working correct. This place will continue to get bad reviews and continue to lose its name around here all because of the employees.. when in reality the guests are the ones that bring the money in so those employees can get paid but they don't see that. After being accused after being treated wrong after being robbed by the front desk of my money I could seriously say I will never recommend this place to anybody because it's just a hotel that has been taken over by the staff that does whatever they want. I was a manager at a restaurant which I understand it's a little bit different but not really when it comes to customer service.. and I know that these people need to be managed correctly. It's a free-for-all for them they just get there easy get their money and leave.. And lastly I just wanted to tell the staff that if you do not like what you do for a living and you are unhappy with your personal life look for another job because the owner of this hotel is the one that's suffering not you nowhere will you get hired with that attitude. And don't forget that the guests are the ones that provide the money for you to keep working there, you are not above anybody and you breathe just like everybody else breathes. And I hope that if you ever stay in a hotel you get treated the same way you treated some guests here at the super 8."

"I don't mind paying for things, but would much prefer they are upfront about the fees, not waiting until you show up and then say, "there's a parking fee". We went for our grandsons basic training graduation and received the military discount rate, but after paying the parking lot fee, it was no discount. We stayed 3 nights and I asked for extra towels and the front desk told me to go to the laundry room and get them there. They didn't give me any hassle. I asked for 3, and they gave me three. We ate breakfast there 2 days and we had plenty to choose from, waffles, hard boiled eggs, fruit, yogurt, cereal and 3 different juices plus coffee. The parking lot entry was the biggest negative I have for them. Only one single car entry / exist."