Best Western Escondido Hotel 1700 Seven Oakes Road, Escondido, CA 92026

"EDIT: Contrary to your statement, these concerns were absolutely not addressed as I stated on my review - NO ONE bothered to respond back. Don't you think I would have checked with my own daughter first? Typical of the management of this hotel! Stay anywhere else! I see that my daughter's review is not even posted. Very interesting when she ended up reaching out to corporate as none of her issues were addressed with hotel management who was the absolute worst we have ever experienced. And corporate never responded back to her, either. My daughter selected this hotel many months in advance of her September 2023 wedding date for her out of state guests to stay for her wedding in nearby San Marcos. The management staff were not only rude to me when I was booking our rooms, again, months in advance, but to several other of our wedding guests as well, not quoting the agreed discounted rate for the reserved block of rooms and acting like helping to book rooms was the biggest inconvenience in their day. Bernadette actually hung up on me when she raised her voice to me and I questioned if she was sure that was how she wanted to treat a guest, let alone the mother of the bride. To add the final insult, the following morning after the wedding we had a breakfast truck for our guests, assuming we would eat in the pool area, and it ended up raining. Even though the breakfast area in the front of the hotel was already closed, Bernadette again would not make a kind customer service gesture and allow a few of our elderly guests to sit in the breakfast area although we promised to clean up after ourselves. She actually installed yellow crime scene barrier tape criss-crossed in front of the breakfast area. We were treated so poorly by management, and in particular, Bernadette, that if I could give this hotel 0 stars I would, and would never stay here again, even if they offered a free stay (which of course they never would). My daughter chose to state her concerns back in September and then, not wanting to dwell on unpleasant experiences of her wedding day, moved on, however I believe it is the worst customer service to not even respond to a guest who booked a large amount of rooms and had such inferior service."

"Room is nice. Bed is comfy. Neighbor had a barking dog! No housekeeping unless you request it. Being near the freeway, we heard loud cars at times during the night. I would stay here again if I am in the area."

"The hotel wasn't packed, the rooms were clean and wifi worked. Complimentary breakfast with waffles was good. The rooms are a bit dated and our key fob broke but overall we had a great experience. I'll be back"

"The kids and I really enjoyed the stay here. The staff was kind and helpful. The breakfast was good, the room was clean and comfy, spacious too. Plus it's pet friendly so even the dog got to enjoy our stay. I would highly recommend it."

"We liked that there was a lot of available parking that would fit our F-150. After our first night, Bobby at the front desk switched us to a much quieter room. We're grateful for his help. The staff was kind and friendly. We would be happy to come back to this Best Western."